Small & Major Appliance Services in Sugar Grove, IL

"Ish took my call on Saturday for an estimate on a new furnace and came out on Sunday. He was very personable and knowledgeable. His estimate included a new filter rack for a larger filter, install of a furnace box for better air flow under the furnace, replaced the plastic tube drain with pvc drain coil directly into the drain, new gas pipe, fittings, electrical, and new PRO Thermostat; all for a very fair price. He and his crew came early Tuesday morning. The job took roughly 6 hours from start to finish. They did a very thorough and professional job. Ish took pictures to show me and my husband the cracks in 4 coils he found, one crack was large enough for the flame to burn through and damage the flame sensor. These cracks were very serious, as CO2 could have been leaking but also, as Ish pointed out, the large breach in one coil could have burned our house down. Please let this be a warning to all - have your furnace coils checked after the warranty expires. Our furnace was 30 years old. We were very lucky! Also, in conversation, I found out that Ish is very involved with the Watch Dog Dads Program in his daughter's school district. I worked in another district who also participates in the Watch Dog Dads Programs. Kudos to you Ish!"

"Rob is very easy to work with and does good work."

"Arrived on time, very professional."

"He was courteous, prompt, did quality work. Would definitely hire him again."

"The technician was so knowledgeable, and explained everything well. He went the extra mile to deliver excellent service. Definitely I will request his service in future. Thanks, Ricardo!"

"John s work was outstanding. He was attentive, meticulous, and went above and beyond to ensure our satisfaction."

"Great service. Friendly staff. Very helpful and Tony B. is the best. We definately will use these guys again!!! Thanks Tony B.!!"

"The phone was answered immediately when I called and an appointment was scheduled for that day. Excellent service by Jim. He was extremely courteous and knowledgeable. Kind of scary situation resolved quickly and with expertise. Highly recommend."

"Hw was on time and rhe jobs done was professional quality. Iwill recommend him for my friends"