Small & Major Appliance Services in Boston, MA

"Leo came to look at my oven after a suspected gas leak. He was prompt in responding to my inquiry and arrived the next day! There turned out to be nothing wrong with the appliance but he didnâ t charge me for the visit, which was truly above and beyond. Leo showed me the various parts of the oven and tested each with a gas monitor, and even cleaned behind the oven for me before putting it back in place. Although there was nothing to repair this time I will definitely call on him again for any future issues I have in the house!"

"We asked for help to diagnose and fix a problem with a stackable washer that left clothes soaked after each cycle. This was after I had tried to clean out the drain pump and snake the drain tubing out several times beforehand. Ryan was extremely professional, thoughtfully listened to understand the job at hand and very accommodating. He provided quotes upfront and was extremely courteous / helpful to explain what he needed to do. He was also willing to accept a job that not all companies would do (stackable washer/dryer seems to be avoided by other appliance service folk) and excel and fixing the problem (which ultimately boiled down to needing replacement belts and a latch switch). Lastly, he went above and beyond being able to accommodate a last minute request to troubleshoot a leaky kitchen faucet, again thoroughly evaluated the problem and performing a simple fix at the end. I was very pleased with the work done and the professionalism he provided. I would hire this group again in a heartbeat."

About us: "We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business."

"Ken was great. My furnace would not get the heat above 62. Ken came on time and diagnosed and solved the problem."

"Very prompt and professional. Did an excellent job! Provided awesome customer service at a great price. I highly recommend him!"

"They were able to come in short notice, fair pricing for water heaters and got the job done in such a timely manner. They even called to check on the units to make sure everything was going well! Thank you so much to Michael and his team!"

"Nick was great, a life saver. I needed someone to disconnect a dishwasher and gas range and then return to install new ones. The gas connection was a little tricky, but he figured it out. There was also an unusual situation with the water connection for the dishwasher that he managed as well. Nick is a really nice, knowledgeable, and conscientious guy with a good work ethic. Heâ s attentive and good at communicating. I couldnâ t be happier and recommend him highly."

"Very professional and helpful. Didn’t try to upsell me. Sadly I needed a new dishwasher which meant no repairs were done, just the diagnostic. Weekend appointment was a big plus. Definitely would recommend."

"Rubil responded quickly, kept us in the loop, and got the job done. He absolutely went above and beyond and we very much appreciate it. I would use his services again and strongly recommend."