Q: This past September I replaced two windows in my son's room. I installed a double hung insulated window, which tilts in for easy cleaning. Yesterday, my 15 year old son and a couple of his friends were tossing around a hard ball and... yes you've guessed it! The ball broke the inner glass of the top window. The outer glass is fine. Is it at all possible to make the repair without removing the entire window from the house?

A: This is a common question. Unfortunately, it is necessary to replace the entire window because double pane-insulated windows are sealed in the factory to give you the insulating benefits. Of course, it is much cheaper for you to remove the broken section yourself and take it to a glass company for replacement than it is to have someone come to your home and replace it for you.

For the name of a glass repair company or any other type of home improvement service, please visit our website at http://www.servicemagic.com, join as a member (it's free) and let us help you find the ideal service professional in your area.

Good luck!

Kathy Maynard