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FREQUENTLY ASKED QUESTIONS
Q: I am too busy with my current work load, why should I join?
A:
With ServiceMagic, you will see leads targeted to your type of work and preferred locations that are more profitable for your company. ServiceMagic doesn't just offer you more work, but rather more profitable work. Get connected with the right type of customers for your business.

Q: How do homeowners find ServiceMagic?
A:
ServiceMagic spends over $10M in advertising every year and has partnered with over 125 online partners to drive over 2 million visitors to our website each month. Let us be your multi-million dollar web marketing department!

Q: Do I pay even if I don't get the job?
A:
With ServiceMagic you pay a fee for every lead regardless of the outcome. The lead fees have been priced in a way that even with a small win percentage, ServiceMagic will be your lowest cost of advertising. Depending on the job type, most of our contractors close 10% - 50% of the leads they purchase. Even if they win only one out of every ten they have only paid a small amount for that new customer.
-Example: Kitchen remodel lead $50 *
-Contractor accepts 10 leads = $500 cost
-Contractor closes one remodel worth $20,000. This contractor just made $40 for every marketing dollar he spent!

*Exact Match Lead Fees are 1.5X Market Match Fees - ask your sales representative about the ServiceMagic Exact Match service.

Q: Why should I pay for leads when I currently get most of my work by word-of-mouth?
A:
Word-of-mouth is great, but many times it is unreliable and you end up doing projects that are not the most profitable or, you have to travel great distances between jobs. With ServiceMagic you can get a steady flow of leads and take only the jobs that are profitable for your company and close to your home or office.

Q: What qualifications must a contractor have to join ServiceMagic?
A:
All contractors and service professionals must be licensed according to the laws in their state and must carry general liability insurance. ServiceMagic also checks all members for lawsuits, liens, judgments and bankruptcies in the last three years.

Q: Is it safe to give ServiceMagic my payment information online?
A:
ServiceMagic uses state of the art security to protect our contractor?s information. We use Secure Socket Layers (SSL) and encrypt all of your personal information. The industry leader Verisign backs all of our security measures. You can rest assured we have done millions of online transactions without any incidents of credit card fraud.

Q: How do I know this will work in my area?
A:
To find out how many leads we produce in your area for your type of work, call our enrollment team toll free at: (877) 526-1051. You can also try a 10-day free preview. Just tell us what type of work you do and the areas you like to work in and we will show you actual leads as if you were a member, free for 10 days. To sign up for the free preview, call us at: (877) 526-1051.

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