West Lake Pool and Spa

The quality and service were above and beyond what is needed. The guys were great, I look forward to a long relationship with the Westlake pool and spa company...My pool and spa look awesome.

Mark was a huge help. Wonderful customer service and very reasonable!

It is an excellent company. They did a great job!

Good Job!

Professional, communicated what they were going to do and then did how and when they said they would.

On time, professional and under their estimate.

At first meeting pool tech was very informative thenunfortunetly when we hired service he apparently quit.A young worker was sent out and first outing the weather was ominous and he could not service pool I then called office and asked if I get charged for this and Mark said yes, but they would try to return . That never happened and on next visit same young tech came out after his visit I noticed a chlorine tablet in my skimmer .I have a chlorinator for my pool and all you do is insert tabs into this and it is automatically fed into pool.Instead of doing this he took a short cut put in skimmer which can destroy a filter
Comment from West Lake Pool and Spa
The employee is referencing too, moved out of state. He first contacted Service Magic in March 2010, where we conducted a 'pool school' because he wanted to maintain the pool himself. He was never charged for the 'rain' visit. Yes, a tab in the skimmer is unfortunate, and we do not condone our employees taking short cuts, and take every precaution (including spot checks) to ensure our customers are taken care of. When attempting to resolve with him and return for a cleaning after the rain, he did not want us to return.

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very good

They did a great job cleaning my mossy green pool.