Isles Of Serenity Landscaping Inc

About Isles Of Serenity Landscaping Inc Top of Page

Isles Of Serenity - A full service landscaping company dedicated to complete customer satisfaction.

Our company was founded based upon the principles of hard work, quality service, and a determination to provide our customers with the perfect landscape experience. We are a small company dedicated to providing personal and personable service at all times. This means that we take the time necessary with the goal of providing each of our customer’s unique and distinctive landscapes. From our exceptional designer to our seasoned landscape installers, you will find highly qualified professionals experienced in all aspects of the landscape industry. We specialize in residential landscape services including project management, and landscape maintenance. Our experienced installation experts provide everything from quality hardscapes and landscapes to irrigation and outdoor lighting. Isles of Serenity Landscape Services have set a standard of quality. At Isles of Serenity, we look to customer satisfaction as the primary recognition and attainment of our goals. Our company will continually strive to improve our service by expanding our expertise, in terms of both knowledge and personnel. Our company is the only landscape company you will ever need and we look forward to becoming the only landscape company you will ever want.

Screening
ServiceMagic Screened & Approved
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In Business Since
2004

Provides Service To
Tacoma, Auburn, Puyallup, Federal Way, Sumner, Bonney Lake, Lakewood, Gig Harbor, Graham, Lakebay, Orting... See All

State Licensing

Trade	License #	Expiration
General Contractor	ISLESSL940M1	07-21-2012

Typical Business Hours (Please call to confirm)
Monday - Friday 8:00 am - 6:00 pm
Saturday - Sunday 8:30 am - 6:00 pm

Other Quick Facts

Warranty Offered
Credit Cards Accepted
Small Jobs Welcome
Free Estimates
Retaining Walls

Memberships & Affiliations

Member of Better Business Bureau Pierce County Washington

Areas of Expertise

I attended South Seattle Community College and finished courses as a landscape designer. I am a graduate and received a degree in Horticulture Sciences. I am a trained Feng Shui designer that specializes in Zen, Asian Style Gardens and different styles of Japanese Gardens. Our company has designed and installed many different styles of water features. have been trained in irrigation by Ranbird Irrigation Co.,and use the finest quality components.
Residential Landscape Services
Project Management
Landscape Maintenance

Awards

Certification Rainbird Iriigation Systems Technician

Community Involvement

Better Business Bureau Pierce County

Product Brands Used
LaFarge Canada, Pavestone, Quickrete, Marenakos Rock Quarry

How We Got Started
I chose to work in this industry because I love the Green industry because I like working outdoors and meeting people..I love working in Pierce and South King County because This is the area in which I am most familiar.We started in this industry in 1967.We describe our business as Well established

Things You May Not Know About Me

Favorite Local Restaurant: Salty's at Redondo
Favorite Travel Destination: Lake Chelan
Favorite Sports Team: Seattle Mariners
Hometown: Cleveland, Ohio
What is the your favorite experience in the Green Industry?: Creating beautiful landscapes for my customers and seeing their joy at looking at their new landscape for the first time.
How I Spend My Time Off: At home with the family / kids

Ratings & Reviews for Isles Of Serenity Landscaping Inc Top of Page

Ratings 1 - 10 of 40 First | Next | Previous | Last

5.0

11/30/11

Review by Elaine S. in Federal Way, WA
Project: Landscape Yard or Gardens

Bob and his crew did a great job on my backyard landscaping and fencing. They finished everthing in 3 days and my fence and paver patio looks amazing! Bob is always around when we have questions about our yard and he is very patient with all my questions, he had given me a lot of good and professional suggestions, i am very happy with his team and will recommend him to my friends and neighours, which i have already did.......still need to wait till spring before i can see the grass come out and Bob promised to come back in spring time to reseed my yard and help me to plant some trees too, i rate him as 5 stars and beyond!

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2.0

10/08/11

Review by Cathy D. in Tacoma, WA
Project: Install Brick or Stone Patios, Walks, and Steps

This contractor did not respect my wishes in the step I had built, did not place the walkway at the right level even though I pointed it out to him during construction. He was condensending in attitude-he "knew best" and basically blew off my concerns and comments.
Comment from Isles Of Serenity Landscaping Inc
The code states that a step has to be a certain height or I could have the state fine me. I explained the situation and she stated she understood. I don't understand how this was condencending at all. I provided serviced magic with the building codes which they refused to even consider and posted this negative review despite the law backing me up. Simply put if I had set the step at the height the customer wanted it would create a tripping hazard and if someone tripped and got hurt I would have shared the liability for not following building codes.

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5.0

06/08/11

Review by Skip S. in Lake Tapps, WA
Project: Install a Lawn and Garden Sprinkler System

Both Bob, the saleman, and Lupe, the job forman, were very professional and spent time to make sure they explained everything to us. The system runs good and covers our yard very well. We had 9 zones installed and they did it all in one day. They arrived got everyone right to work and worked until done. We would recommend to anyone or hire them for another project. Only comment I have is that it would have been nice if they would have had a roller to roll the sod back down but that was a minor issue. Great job by Isles of Serenity.

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5.0

05/19/10

Review by Randy S. in Puyallup, WA
Project: Landscape Yard or Gardens

Starting with the estimator/owner, we had a great experience with Isles of Serenity Landscaping.. He was prompt keeping the first appointment, very knowledgeable, and presented his plan in a manner that we could clearly understand. All of our questions after he left were able to be addressed via email and he was very good about getting right back to us. The crew was exceptional. Alays on time and wasted no time. They were as professional as any I have ever seen and did an excellent job. My wife and I are thrilled with our new front yard.

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4.17

05/16/10

Review by Dick S. in Puyallup, WA
Project: Landscape Yard or Gardens

Always on time. Very organized, well executed effort. Worked with great efficiency. Neighbors stopped by to compliment us on the job. Would recommend to anyone.

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5.0

05/11/10

Review by a customer in Puyallup, WA
Project: Fertilize, Feed or Treat a Lawn

Very quick to respond, professional and comprehensive. Came to home for estimate next day, work started within a couple days. Excellent price and work is excellent.

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2.17

04/22/10

Review by Jeff D. in Federal Way, WA
Project: Landscape Yard or Gardens

He changed the scope of work on project w/o notifying me, refused to finish work to industry standards ie: running compactor over pavers after setting, and did not finish filling sand in cracks. he said you will just have to buy some playbox sand and it will take a year or two of filling the cracks then they will be solid. Path was supposed to be 4 ft wide and he only made it 3 ft wide so he wouldn't have to cut any pavers, and he ordered the wrong size of pavers. I wouldn't have accepted this work, but he knew he had me at a time table I had to work within.
Comment from Isles Of Serenity Landscaping Inc
This customer gave another company affiliated with service magic the job and then terminated them before they started the job explaining the company was flakey. We fulfilled every aspect of the company including filling the cracks and left extra sand. We also fixed a rock wall and removed garbage at no charge. There are some people you just can't please!

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5.0

04/22/10

Review by Martha F. in Graham, WA
Project: Aerate a Lawn

did the job requested, in a timely manner. customer service excellent.

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4.67

10/15/09

Review by a customer in Tacoma, WA
Project: Landscape Yard or Gardens

Quality and professional work, would look forward to working with them again.

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5.0

06/18/09

Review by Frank N. in Federal Way, WA
Project: Aerate a Lawn

He was very personable and did a good job.

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Ratings 1 - 10 of 40 First | Next | Previous | Last

4.68

40 Verified Ratings

Ratings by Criteria

Quality

Customer Service

Value For Money

Rating Distribution


5 Stars				33

4 Stars				4

3 Stars				1

2 Stars				2

1 Star				0