Willamette Hardwood Floors, Inc.

Very impressed with the quality of work. Honest and dependable.

This company did an excellent job of refinishing our hardwood floors in a personable and timely manner. I could recommend this company to anyone.

Bill was knowledgeable did a wonderful job sanding. The issues came in putting on the swedish floor finish. After he was all done the there were significant lap marks. He agreed to fix & came back to add another coat. Still after the next coat, there were lap marks in the dining room & a noticeable 'splotch' of varnish. He never did call back to see if I was happy or not. It was just him working with no team of guys. I had my previous house's floors refinished (1400 sq ft) and there was not one lap mark in the whole place (that was done by another company). If its a small job, he'd do well.
Comment from Willamette Hardwood Floors, Inc.
I have been doing floors now for over 25years and I have learned that customer expectations along with communication is almost as important as the final outcome of a project. I failed to communicate to this client what issues this particular floor had prior to sanding and finishing; lap marks where not the issue at the completion of this project; however we did apply an additional coat of finish at no cost to try and make this client happy. This was not a large project and we completed this project in the time frame discussed and did not feel the need to bring in additional help. Please take the time to view our reviews and check our websit

Bill did a great job, easy to work with and did quality work.

Bill is a perfectionist, and our floor is perfect. Done on schedule, all target dates met, kept us informed of the process, done at bid amount.

I know a lot of people that have also used him. He does really fabulous work. He also is really good with customer relations, personable, hard worker, and his workers are experienced people as well. I get compliments on my floors all the time.