Nice folks, but I thought they would be more hitech. Thought they would have a van with some type of vacuum system built in..kind of like the carpet cleaning business. All they had was a shop… Read Complete Rating

Nice folks, but I thought they would be more hitech. Thought they would have a van with some type of vacuum system built in..kind of like the carpet cleaning business. All they had was a shop vac, a chimney broom and a bucket. We could have borrowed someone's brush and done the same thing. My husband had to help the 2 men pull out our insert and he took out the buckets of soot for them. After they were done they wanted to charge me $100 more that what I was quoted..which I was not prepared for!!!! My husband the chimney was pretty dirty, but the guys should have told us in the begining that they were going to have to charge more money.  :>(

When I  scheduled for my fireplace to be inspected, I talked to Ray and he was very friendly. I scheduled it for Tuesday of this week and you know what, Ray called me last Wednesday (11th)… Read Complete Rating

When I  scheduled for my fireplace to be inspected, I talked to Ray and he was very friendly. I scheduled it for Tuesday of this week and you know what, Ray called me last Wednesday (11th) to see if they could come out the next day (12th) because he know that I really wanted to use the fireplace as soon as possible. He not only inspected the fireplace but Ray also cleaned it too.  I had a fire that night, I loved it. Thank you so much. We are happy and satified customers and would recommend them to anyone.