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Universal Home Theater

312-288-0004*

2909 North 73rd Avenue, Elmwood Park, IL 60707
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Featured Album: Tv wall mounts | 5 photos

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About Universal Home Theater Top of Page

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For all your entertainment needs!!
Welcome to Universal Home Theater. We firmly believe that success is not based solely on quantity; but instead on the satisfaction of each individual client with their finished custom home theater. No matter the size of the job, Universal Home Theater strives for 100% customer satisfaction in all of our work. To achieve this, we will out perform and dedicate every minute of installation time toward accomplishing your home theater dream. Large companies with larger overheads have forgotten that our industry is about customer service, and pride in workmanship. We strive to ensure the best price on the market and to provide the best finished product available. Thanks again for visiting Universal Home Theater and we look forward to speaking to you about your next project.
ServiceMagic Seal of Approval Screening
ServiceMagic Screened & Approved
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In Business Since
2010
Provides Service To
Chicago, Hoffman Estates, Schaumburg, Oak Lawn, Palatine, Naperville, Carol Stream, Evanston, Melrose Park... See All
Typical Business Hours (Please call to confirm)
Monday - Friday 7:00 am - 8:00 pm
Other Quick Facts
  • Warranty Offered
  • Credit Cards Accepted
  • Free Estimates
Areas of Expertise
  • Audio/Visual System or Entertainment Center - Install - For Business
  • Computer Network or Wiring - Install or Repair
  • Home Theater System or Media Center - Install
  • TV Wall Mounts
  • We accept Visa, MC, Disc, Amex
Product Brands Used
Niles, Samsung, Sharp, Sony, Denon, Yamaha
How We Got Started
I chose to work in this industry because love to make people happy w/ new toys.We started in this industry in 2002.We describe our business as Up and coming
Things You May Not Know About Me
  • Favorite Local Restaurant: Johnnies beef
  • Favorite Travel Destination: Bahamas - for diving
  • Favorite Sports Team: cubbies
  • Hometown: chicago
  • How I Spend My Time Off: At home with the family / kids

Ratings & Reviews for Universal Home Theater Top of Page

Ratings 1 - 10 of 45 First | Next | Previous | Last
5.0
02/08/12
Review by a customer in Chicago, IL
Project: Mount TV on Wall
Mounted the television and hid all the wires. I am very happy with the work that was done.
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4.33
12/07/11
Review by Willie A. in Bolingbrook, IL
Project: Mount TV on Wall
They do an excellent job at assessing the situation and coming up with creative solutions.
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5.0
11/21/11
Review by Ross B. in La Grange, IL
Project: Install Home Theater Accessory
Virgil does exactly what he says. Would highly recommend him and company.
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4.67
10/01/11
Review by Michael C. in Lisle, IL
Project: Mount TV on Wall
Great Work...thanks guys!
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5.0
09/09/11
Review by Sam G. in Oak Brook, IL
Project: Mount TV on Wall
Very professional installation. Very knowledgeable about audio viusal hookups. Priced better than the other companies and big box stores.
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5.0
09/08/11
Review by Mike A. in Chicago, IL
Project: Universal Remote Control Consolidation & Programming
No comment.
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5.0
08/29/11
Review by Daniel S. in Hinsdale, IL
Project: Mount TV on Wall
Samuel was a rock star.........went the extra mile to squeeze me into the schedule, worked late into the night, was very aware of making sure that he asked a lot of questions before just completing the job, collecting the money and moving on to the next job. Great service, great prices....will definitely be using him again.
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2.0
08/11/11
Review by Oscar C. in Chicago, IL
Project: Mount TV on Wall
3 Major Complaints: #1(Prep)- Sam was unable to determine that there was a long stud running across my wall horizontally, which eventually prevented us from successfully running cables behind the wall; and consequently left 2 unrepaired holes on my wall which he cut open. #2(Cust Serv)- After opening 2 holes in my wall to run cable, and ultimately not being able to use them because he didn't realize there was a horizontal stud, Sam did not offer to repair the holes; he only offered to conceal them. #3(Pay)- He still billed me for running the cables behind wall even though he didn't do it & know I have to pay for additional repairs. :-(
Comment from Universal Home Theater
Our goal is complete customer satisfactions. Unfortunately, we have received our first negative review on service magic. Please allow us to can give more perspective to this review without sounding combative. 1) Mr Oscar failed to mention that we offered to repair holes (we have an email in which he agreed we did) 2) Oscar stated in an email how professional and friendly Samuel was to him; Samuel even drove Oscar to the bank to pick up a cashiers check for payment. The wires could be fished down the wall however, Oscar didn't want to pay the extra cost to complete this task.Money couldn't be refunded because Oscar payed with a cashiers check
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5.0
08/09/11
Review by Jasmine R. in Naperville, IL
Project: Install or Replace a Home Theater System or Media Center
Wonderful and Fast service. Very Professsional. Equipment looks and sounds Great!!!! - Jasmine (High Meadow Subdvision/Naperville Home owner)
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4.5
05/16/11
Review by Chad T. in Chicago, IL
Project: Mount TV on Wall
Samuel provided great service! He was very knowledgable and the end result is perfect.! After watching him complete the installation, I couldn't believe that I was actually thinking that I would be able to do it myself. I have been talking about it for days and would recommend Universal to anyone!
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Ratings 1 - 10 of 45 First | Next | Previous | Last
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 43
4 Stars 1
3 Stars 0
2 Stars 1
1 Star   0

Photo Albums for Universal Home Theater Top of Page

Tv wall mounts
5 photos. misc. wall mounted flat panel TV'S
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