We had a problem with the fireplace with the cold draft coming from the outside. We were really hoping that USA services would give us a good solution for it. The service man was very… Read Complete Rating

We had a problem with the fireplace with the cold draft coming from the outside. We were really hoping that USA services would give us a good solution for it. The service man was very professional, friendly and well-mannered. <br />We were disappointed to learn that it was just a bad design of the fireplace on the part of the builder and nothing can be done to prevent the draft except to use foam/trash bags to seal the draft leakage. <br />We were given an advice to seal the space where the draft is coming from. We have been doing that. We just felt that $100 was a high fee for that. It was more disappointment that we could not get a good solution.