5.0
05/18/12
Review by Lynne B. in Decatur, IN
Project: Repair or Service a Central Air Conditioning System
Very satisfied with work and making sure everything was working properly before leaving, very reasonable in price. Will call again in furture if need arises
Comment from ThermoDyne
Stay cool this summer Mrs. B, and thank you for taking the time to rate us for our prospective customers who might be checking us out. See you in the fall for a furnace check-up...
Mike...
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5.0
02/08/12
Review by Nina E. in Fort Wayne, IN
Project: Repair or Service an Appliance
He did a great job. He was considerate and removed his shoes before walking through the house. He was friendly and explained everything as he went.
Comment from ThermoDyne
Twenty five years ago when I first started in-home service repair, a mentor of mine told me to "Treat a customer's home with MORE respect than you would treat your own!" This is how I have conducted myself since, and over the years have learned it was sound advice. Now, a married man for 9 years, I additionally consider how my wife feels about having a stranger in our house anytime we have in-home service from our cable provider. She provides me with the customer's prospective, and she can be harsh! Thanks for the time you've spent reviewing our services so that others can make a more informed decisions on who to call.
Mike...
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5.0
02/07/12
Review by Michelle D. in Bluffton, IN
Project: Repair or Service an Appliance
I called for an appointment on a Monday morn; scheduled it for Tuesday morn. Mike showed up on time and let me know what he thought it was. He kept me updated on progress of repair. I had my dryer fixed in about an hour. Works fabulously! Friendly reception/appointment staff, introduction at door at service time, and fair prices. Would highly recommend!!! Thanks.
Comment from ThermoDyne
Mrs. D,
Camarra thanks you for the review praising the office staff. She never gets any credit for the personable attention I'm confident she gives every customer, but it makes it all worth while to have someone credit you for it. As for myself, it is always my pleasure to make an already bad situation, with a possible costly repair, as painless as possible.
Thank you for taking the time to leave your feedback on our quality of service. Our future business and customers depend on them.
Mike & Camarra.
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5.0
01/25/12
Review by David B. in Bluffton, IN
Project: Repair or Service an Appliance
Very pleased with the service I received and the repair costs. Would recommend Thermodyne to anyone needing appliance repairs. They research the problem throughly before coming to your home.
Comment from ThermoDyne
Thank you very much Mr. B for your help with this project. It's always nice to have an extra hand when removing wall ovens. Trying to have every part in our trucks, for every job is tougher every day with all the different types of appliances on the market. I took a guess at what we needed and ordered it. This time I got lucky, which wouldn't have been possible without Mrs. B's excellent rendition of the noise coming from the oven! 8O)
Thank you for the opportunity to serve you!
Mike...
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5.0
12/07/10
Review by Jerry S. in Fort Wayne, IN
Project: Repair or Service an Appliance
Very professional and with good service!
Comment from ThermoDyne
Thank you for the great review Jerry. I hope you have a maintenance free winter with all your rentals, but you know where to find us if you have trouble… Have a nice warm winter, and thank you for your business. Mike Yates…
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5.0
11/18/10
Review by Mike G. in Markle, IN
Project: Repair or Service a Well Pump
Called right away and showed up on time. He was very professional and worked hard to try and fix our well issue.
Comment from ThermoDyne
Try as we might, a well pump stuck in the bottom of a 50ft well presents an unsolvable problem. I am sorry we had to deliver such bad news about the well. Unfortunately a new well was the final diagnosis. Thanks for your help with this one Mike, if you and I, and a 2500 pound winch can’t pull that pump, nobody can!
Good luck with the sale of your home. Please keep us in mind when you relocate, and thank you for your business. Mike Yates...
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5.0
09/28/10
Review by a customer in Fort Wayne, IN
Project: Hire a Handyman
Mike Yates with ThermoDyne was very responsive, helpful, and qualified on my whole-home generator installation project. He makes the extra effort to "make it right" and is completely conscious of customer satisfaction. Prices were reasonable, and the project was completed within schedule, despite the fact that Mike had set-backs beyond his control. I am the maintenance manager for one of the largest water treatment plants in the state, and I will consider ThermoDyne in future projects for our facility.
Comment from ThermoDyne
Thank you very much for the wonderful review you have left for our potential future customers to read. We are very grateful for the time you've spent recounting your ThermoDyne experience. We try to remain dedicated to the job at hand and determined to Finnish the job on time. Sometimes delays are unavoidable, but this time we managed ok. Next time there is a power outage, I will be thinkin' of your neighbors... Enjoy your time off the grid! Mike Yates...
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5.0
07/29/10
Review by a customer in Fort Wayne, IN
Project: Repair or Service an Appliance
Very honest and reliable
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5.0
07/27/10
Review by a customer in Fort Wayne, IN
Project: Repair or Service an Appliance
excellent
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5.0
07/07/10
Review by Maurice R. in New Haven, IN
Project: Repair or Service an Appliance
Very professional and knowlegable. Was a thorough pleasure to find and honest professional to service our appliances. I will recomend Thermodyne to all my friends. He completed the work in a timely manner and his rates are reasonable.
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