The Cleaning Authority

505-346-9207*

2815 Broadbent Pkwy. N.E., Suite C, Albuquerque, NM 87107
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About The Cleaning Authority Top of Page

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When we do your house cleaning, you get the perfect combination of professional quality and personal service. Over the past 20 years, The Cleaning Authority has developed an extremely effective cleaning program. Yet each office is locally-owned, so you can also depend on our responsiveness, accountability and personal attention. We're very thorough. What makes our program so special? One of the main reasons is our Package Plan Rotation System. It's a proven program that lays out exactly what our cleaners will do on each clean, so you'll know what to expect in every room in your home. We guarantee your satisfaction. Our cleaning program is so thorough; we don't just say you'll be happy, we guarantee it: If you're ever unhappy with any area we've cleaned, we'll return the next day and re-clean it to your satisfaction at no charge. We're affordable. We work hard to offer you the highest level of cleaning service at the best possible price. It's this combination of price and value that helped us build a great reputation - locally, nationally and international.
ServiceMagic Seal of Approval Screening
ServiceMagic Screened & Approved
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In Business Since
2003
Provides Service To
Albuquerque, Rio Rancho
Insurance Carried
Type Amount Expiration
General Liability $2,000,000 08-21-2012

Ratings & Reviews for The Cleaning Authority Top of Page

Ratings 1 - 10 of 15 First | Next | Previous | Last
1.83
01/20/10
Review by a customer in Albuquerque, NM
Project: Clean House Interior (Maid Service)
In the estimate I was promised a certain price that would be less if they took less time. I wanted a detailed cleaning of 2 baths and a kitchen. The toilet in one was very dirty. I was promised they could get stain out. They got 1/2 the stain and left the rest. They started cleaning my shower door and floor but never finished. I was promised a clean for 2.75 hours but they left at exactly one o'clock. I guess it was lunch time. In kitchen floor was still dirty and top slat on blinds was missed and had obvious dust. Not a single lady that came to clean could speak english making it very difficult to communicate that I was over charged.
Comment from The Cleaning Authority
After a friendly conversation with the customer she realized that she was not over charged and had in fact received 4.25 hours of cleaning, even though we only charged her for 2.75 hours. The customer stated that the team did a great job overall. We did miss dusting the top slat of one blind and recleaned it. The shower door and toilet required more time than estimated due to their condition; we recleaned these as well. That's our guarantee, "Your satisfaction is very important to us. If you are ever unhappy with any area we’ve cleaned, we’ll return the next day and reclean the area to your satisfaction." --John Schleicher, Franchisee
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5.0
09/07/09
Review by Judith M. in Albuquerque, NM
Project: Clean House Interior (Maid Service)
very professional and a great rate! cleaning was excellent.
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5.0
07/31/09
Review by Carol H. in Albuquerque, NM
Project: Clean House Interior (Maid Service)
They arrived on time,did a through job and listened to my instructions on particular items .
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3.67
12/10/08
Review by a customer in Albuquerque, NM
Project: Clean House Interior (Maid Service)
Actually, I had the place clean before they arrived. There was some confusion about the package I was ordering. I had to clean the washer and dryer myself.
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4.0
07/25/08
Review by Joey G. in Albuquerque, NM
Project: Clean House Interior (Maid Service)
Awsome
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4.0
02/06/08
Review by a customer in Albuquerque, NM
Project: Clean House Interior (Maid Service)
They forgot to clean some things that we asked them to (they didn't vacuum the couches as requested), but what they did clean looked great.
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5.0
01/24/08
Review by Jennifer B. in Albuquerque, NM
Project: Clean House Interior (Maid Service)
The consultation was very professional. The cleaners were prompt. Good Service
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5.0
09/06/07
Review by a customer in Albuquerque, NM
Project: Clean House Interior (Maid Service)
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4.17
07/26/07
Review by Chris G. in Albuquerque, NM
Project: Clean House Interior (Maid Service)
Absolutely outstanding service at a reasonable price. The management and cleaning staff are very courteous and responsive. I anticipate keeping them as my maid service for a long time. I would, and have, recommended this company to other people.
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5.0
07/02/07
Review by Johnnie G. in Albuquerque, NM
Project: Clean House Interior (Maid Service)
Everything is clean and sparkling! They did a great job and I would recommend them without hesitation!
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Ratings 1 - 10 of 15 First | Next | Previous | Last
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 8
4 Stars 5
3 Stars 1
2 Stars 1
1 Star   0
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