Tele-Sentry Security, Inc.

Robert was great! Very common sense approach to the problem, didn't try to up sell anything. I will be using his after the first of the year for another project.

We were pleased with the service we received from Tele-Systems

Excellent, fast and professional service

Very knowledgeable and understood the scope what needed to be done.

Very punctual and professional

ok

This project took 4 hours to complete. I feel the project should have taken 2 hours at the max to have finished. If I hadn't been sick I would have done it myself.
Comment from Tele-Sentry Security, Inc.
We base all of our service estimates on information from the customer as well as previous experience with similiar services. If the information changes or is innacurate once inspected on site,it requires additional time to complete. In this instance the pre-wiring for this home was not connected correctly and also needed to be modified based on the customers requirements for thier existing componenets. This required additional time on site to complete.

Even though it was a small job-I was still treated professionally and the job was completed as scheduled. Very well done.

The contractor that showed up at my house was very professional and thorough.

Not enough room on this board to explain the whole situation. But, I had to go rent a carpet stretcher to fix the carpet, I had to go buy a longer HDMI cable which I ended up not using, and the tech mounted the TV on the wall before he found out he could not run the wires inside the wall. Now I have wires hanging out on the wall. They didn't charge me because they screwed the job up. However, I ended up having to paint and use an unsightly strip to hide the wires, I have two holes in the wall with plastic plates over them that the wires were supposed to go through. After all that, I'm sorry I ever called them in the first place.
Comment from Tele-Sentry Security, Inc.
The services the customer requested us to perform were very difficult and some were not possible based on the structure of the home. We tried to accommodate the customers needs to the best of our ability, but the customer was still not satisfied. We then felt it fair not to charge the customer as he was not completely satisfied.