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Sunset Services

980-235-9015*

2561 Governers Pointe Court, Concord, NC 28025
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About Us • Ratings & Reviews

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About Sunset Services Top of Page

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Sunset Services wants to make your life a little easier. We do this by delivering 40 years of combined experience in home improvements, room additions, and major and minor remodeling to our valued customers. We’re confident that the quality of our skilled workforce and the materials we use will surpass your highest expectations. We guarantee customer satisfaction. See what our satisfied customers say about our work, our employees, and our company by clicking on the My Ratings tab on this page. We've only received 5-star ratings from our ServiceMagic clients.
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In Business Since
2000
Provides Service To
Charlotte, Salisbury, Davidson, Granite Quarry, Huntersville, Matthews, Kannapolis, Concord, Pineville... See All
Insurance Carried
Type Amount Expiration
General Liability $2,000,000 04-24-2012
Typical Business Hours (Please call to confirm)
Monday - Friday 7:00 am - 8:00 pm
Saturday - Sunday 7:00 am - 6:00 pm
Other Quick Facts
  • Warranty Offered
  • Credit Cards Accepted
  • Small Jobs Welcome
  • Materials
  • Free Estimates
Areas of Expertise
  • Windows and vinyl siding
  • Custom decks, screened porches, and sunrooms
  • Additions and restorations
  • Interior and exterior painting
  • Plumbing, electrical, CATV, and telephone
Product Brands Used
Andersen Windows, Atrium, Jeld Wen Windows and Doors, Pella Corporation, Simonton Windows and Doors... See All
How We Got Started
I chose to work in this industry because Windows make a big difference in a home I enjoy the reaction in a homeowner when you make such a dramatic change..I love working in The Charlotte area because its a great area for any business..We started in this industry in 1974.We describe our business as Well established
Things You May Not Know About Me
  • Favorite Local Restaurant: P F Chang
  • Favorite Travel Destination: Outer Banks
  • Favorite Sports Team: Panthers
  • Hometown: Omaha , Nebraska
  • Why do people buy from you. : I try to make the buying process as plesant as possible with no pressure and offer as much infomation as possible so than can make there own decission

Ratings & Reviews for Sunset Services Top of Page

Ratings 1 - 10 of 41 First | Next | Previous | Last
0.5
12/01/11
Review by Odette J. in Charlotte, NC
Project: New Windows - Multiple
This guy is not professional; I I hired him for a kitchen remodel. He got 2/3 of the money, came late almost every day, left early and after 1month 1/2 he left the project unfinished because he is moving out of state due to "being homeless, his wife and him split and she emptied his bank account". He did not pay the granite counter top subcontractor while he already took half of the countertop balance which he required at start. Mr. Jim Mueller did not complete my project and left all the trash in my yard and deck. I filed a claim against him with the BBB, and there is an alert on the BBB website against him! I will not recommend him at all.
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1.0
11/21/11
Review by Leslie D. in Huntersville, NC
Project: New Windows - Multiple
Even though he was working on my jobs and he was paid, I never had his attention. He made me feel like my job was interfering with whatever he was doing.
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5.0
01/06/11
Review by David C. in Charlotte, NC
Project: New Windows - Multiple
No nonsense. Did exactly what he said he would do. Was on time, personable and completed the work in the time frame he said he would. I felt comfortable with him being in my home.
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1.0
10/07/10
Review by Jonathan T. in Charlotte, NC
Project: New Windows - Multiple
Failure to follow up after the service. Failed to show up and fix issues as promised, even when time/date was scheduled. Refused to return phone calls.
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5.0
09/26/10
Review by Carolyn P. in Charlotte, NC
Project: New Windows - Multiple
WAS THERE WHEN HE SAID, DID QUALITY WORK, SAVED ME MONEY AND WAS VERY PROFESSIONAL.
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5.0
08/22/10
Review by Harrison L. in Charlotte, NC
Project: New Window - Single
Jim was responsive and did great work. When there was a delay in the delivery of the window we ordered, he let us know what was happening. He even put on new molding for us to replace the ugly box around our existing window. We'll be using him for all our windows as we replace them, and will recommend him to anyone that asks.
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4.83
08/09/10
Review by Albert W. in Salisbury, NC
Project: New Windows - Multiple
SHOWED UP ON TIME, CLEANED UP WHEN FINISHED AND DONE EXCELLENT WORK.
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5.0
03/06/10
Review by Linda F. in Charlotte, NC
Project: New Windows - Multiple
They did a great job. Jim was polite and answered all of my questions. Returned phone calls promptly. Would recommend Sunset Services to all my friends. I love my new windows.
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4.83
11/21/09
Review by John R. in Matthews, NC
Project: Repair or Service Swimming Pool or Accessories - In Ground
.
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4.17
08/26/09
Review by a customer in Charlotte, NC
Project: New Windows - Multiple
Replaced 12 windows with vinyl replacement windows. Friendly. Good job done in a timely manner
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Ratings 1 - 10 of 41 First | Next | Previous | Last
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 32
4 Stars 5
3 Stars 1
2 Stars 0
1 Star   3
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