Stuart K. Jacobson & Associates, Ltd.

Professional service. They deliver what they promised.

When I talk to Stuart Jacobson, he seem very honest, we agree that one of his engeneers inspected a home we were buying, I explain to him that was easy to identify any structural problem because there were no walls or finishes, and the place was no more than 600 sf. This guy told me that it wouldn't be more than 600 (because they charge the travel time too), His ingeneer wasn't in the site no more than 1 hour. We give him a check of $500 and espect a return check with a remaining portion; instead we have a bill of $920.00 charging us even for the time they talk in their office (show it in their bill !) We are so disapointed.
Comment from Stuart K. Jacobson & Associates, Ltd.
As usual, when a client complains about their bill, it is because they do not read the contract before signing it. All inspections are performed on an hourly fee basis and the time spent in telephone consultation (other than the initial telephone consultation, which is free), travel time to the site, the inspection time, preparation of a report that is customized for each project and review of the report by a senior engineer. Estimates of the time needed are provided upon request, but they are only estimates. Often, the problem is more than we were told on the phone. The $500 mentioned is a retainer against total invoice, not a maximum.

I had marked my request urgent and the reponse was the same day. MR Jacobson was knowlegeable and it was obvious experienced in dealing with older houses The paperwork was delivered in a timely matter . He was willing to listen which was very important to me.

Had major truss heaving that caused the drywall to crack in the corners. Needed an inspection to ensure no structural defects. Discussed with Stuart on the phone, negotiated a price and the engineer came out that week and prepared a report and action item list.

we are working with them now. Find them most helpful.

Easy to work with and provided excellent feed back.

stuart was very professional and right to the point,which is what i was looking for,but also very pleasent to do buisness with and gave me a fair price for the work perfomed. Jim,who was the engieer that came out was very thorough and left no stone unturned which is what i expect when it comes to the safety of my clients.I will absoluutely use thier service again and NOT hesitate to highly recomend them to other contractors. Stuart and Jim,thank you very much.Karl. A-1 Quality Construction.

Stuart K Jacobson was excellent, and they helped us to make an informed decision about our masonry needs. Without their advice, we would have paid more than $80,000 in unnecessary expenses.

After submitting a request for a structure engineer on the website I immediately received a call the next day. The structure engineer James Freely was prompt for his appointments which is rare for contractors. James Freely was very detailed and knowlegeable. My report was completed on the date it was promised. I was very satisfied with the service and would definitely use their sevices again.

Pleasant, reasonable and most important of all... Timely! I have already referred him to another client.