Rheana Shine Housecleaning, Inc.

I was very pleased with the work that Rheana, Laura and Marty accomplished. It was quite a project and they worked a very long day. They are very thorough and Rheana double checked some of the work. They charged more than the other companies I got prices from, but I was reassured by the fact that in my interview, Rheana knew what she was doing. I will use them again.

Initially, not everything promised was done however, Rheana came over immediate and personally saw to everything being done correctly and it turned out really nice!

I had a great experience and will definitely use them as often as I can. They did the most thorough job I've ever received from a cleaning service.

We had a horrible time scheduling someone regular to come out to my house. Rheanna tried, but she just couldn't get her act together. I prefer the same person to clean each time. It works better because the person isn't spending extra time trying to 'learn my home'. Rheanna kept trying to substitute people despite my request, and acted like I was being a 'difficult client' because I didn't want to keep bringing in new people every time. Also, I've had cleaning people people and Rheanna's people are SLOW. Yes they're very very detail oriented but I have a 900 square foot house and it took them 4 hours even though it's just me most of the time
Comment from Rheana Shine Housecleaning, Inc.
We assigned a cleaner to this job, the cleaner hurt her back one month and had to go out of state another month, the only options are to fill in another cleaner or to reschedule to another date with the assigned cleaner. The only two options available were declined. The cleaners are not slow, detailing takes time when catching up 7 years of neglected nooks and crannies, edges, and crevasses. It simply takes time to get a high quality clean when things have been neglected.

She was great, prompt and professional

.

rheana was very professional and efficient...her employees were efficient, on time, friendly and courteous...they were very detailed and it showed !!

Very thorough. They follow my instructions to a T. There is so much to be cleaned. Rheana checks in with me regularly to make sure we are on track. She lets me know when something might cost less to replace than to clean (such as the blinds). I am very pleased.

Rheana was very accomodating. I have physical limitations and have difficulty washing windows. The young woman who came to wash my house windows arrived promptly, was extremely pleasant and did a great window washing job! My windows certainly have a "Rheana Shine".

Rheana was very affordable, and did a fabulous job. We hired her to do a move-out clean on an admittedly very dirty apartment. She cleaned the whole thing by herself, stayed as long as she could while still respecting the budget we wanted to stick to. we were very very happy that we hired her. If we hadn't moved out of state, we would definitely do it again! I've used another cleaning company for a move-out clean, and they didn''t do half as good a job as Rheana did. Thanks Rheana!