Precision Landscaping, Inc.

Our project was not completed as promised. Rob’s estimate originally figured was to install four steps to our home, we now only have three. The promise for the 4 was to make it easy for my Mom to climb the stairs. We came home and 3 were there . We were not told before the job was complete that four steps could not fit., but we were refunded for the mistake . The complete job had more than a few loose steps and many gaps that had to be fixed/ filled with special sand. The stones are not tight enough together, it is our fault for not looking more into this style stone before putting in new steps. Company was fine.
Comment from Precision Landscaping, Inc.
In response to Mr. K., Precision Landscaping, Inc. wants to keep our customers happy & satisfied with any of our projects. We did not know Mr. K. was unhappy with the end result. However, Mrs. K was pleased with the job & paid us in full. I called Mr. K today to set an appointment to address the issue. Knowing his job, it is the material that Mr. K had chosen. We had recommended different options, but they preferred the tumble pavers. Tumble pavers have a rustic look and tend to have chips/holes in it! We will address his concerns as we look to please our customer’s best interest.

From the first call to Nadine to set up an estimate with Robert the owner was extremely professional and top notch. Robert spent quality time discussing my project, giving his insight, thought and professional opinion...never making me feel pressured. His crew did and outstanding job. I woud highly recommend Precision Landscaping.