2.5
08/06/11
Review by Al M. in Monongahela, PA
Project: Install or Completely Replace Vinyl Siding
initial visit from sales man was excellent. He was informative and precisley clear. Coordinating the job start was very erratic by customer representative. Once job began, it was executed fantastically by the installer and crew. The siding has received endless compliments from neighbors. The gutters that were installed on my home (specifically the top and front porch roof) were only satisfactory because of the type of hangers that were used. I would've preferred a hanger that attached "under" my shingles and did not penetrate my existing roof covering
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1.17
07/26/11
Review by a customer in Greensburg, PA
Project: Install or Completely Replace Vinyl Siding
Was happy with what we were getting for the price but you do get what you pay for! Was not done in promised time frame- wrong items sent & then delayed in getting right 1, some things from the start took over a month to come in. Left work area messy & un-safe (nails left on ground for kids and dogs to step on- which was promised would use a magnet on)! We gave them another try & pretty much the same experience- wrong time frame & many errors. The 1 item took over 2 months to get & then couldn't get them to come back to install in a reasonable time. If you try to contact them with a problem they don't return calls. Would not recommend them
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5.0
12/15/10
Review by Charles F. in New Kensington, PA
Project: Install or Completely Replace Vinyl Siding
My house is over 75 years old, therefore, nothing is straight nor level. they were able to compensate and hide these flaws wonderfully. My wife and I are very pleased.
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2.0
11/07/10
Review by a customer in Pittsburgh, PA
Project: New Windows - Multiple
The two salesmen who came to my house were incredibly nice. They spent a lot of time with me, explained things in great detail, and really worked with me to get windows I wanted. However things went downhill from there. They installed the wrong windows that didn't qualify for the tax credit, they didn't have my bathroom window (it was lost?), and the shutters they installed were too small for my windows. After a number of phone calls and about 3 months later all the problems were solved. They credited my account to compensate for the lesser window. Measured and finally installed shutters that fit. And 'found' my bathroom window.
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5.0
09/18/10
Review by Brandon G. in Irwin, PA
Project: Install or Completely Replace Vinyl Siding
ESP contractors were prompt, efficient and had good quality of workmanship doing the siding, soffit, facia and downspouts. Communicated well with us and reacted positively to our requests.
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5.0
07/30/10
Review by a customer in Pittsburgh, PA
Project: Install or Replace an Asphalt Shingle Roof
It was good. They started and finished according to contract. The roofers were great. They did a great job no mess no damage cleaned up every day. The roof looks great. I also feel they were resonable in price. I would reconmend them to anyone. Thank-you ESP and cj
Barbara
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4.67
06/22/10
Review by Crystal K. in Coraopolis, PA
Project: New Windows - Multiple
Work was completed fast even though windows had to be custom made! Excellent work, trustworthy individuals and NO Mess after work....looked like they were never there except the fact I had NEW windows...would recommend to all...Fair Prices too!
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5.0
04/28/10
Review by Douglas H. in Freeport, PA
Project: New Windows - Multiple
Our experience with ESP Home Improvements, LLC was a great one. We had several projects underway at the same time. At no time did the workers/projects overlap where one was being in the other's way. The workers were competent and cooperative. Everything was so well coordinated by ESP that as soon as one job was completed the workers for the next job were on their way. We never had to make any calls to see what/who was coming next. We are very satisfied with the quality of the work on our roof, windows, gutters etc. I would definitely recommend ESP Home Improvements, LLC to friends and colleagues.
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5.0
03/07/10
Review by Janet L. in Belle Vernon, PA
Project: New Windows - Multiple
The windows are of excellent quality. The windows were installed in one day. They moved what needed moved to get to the windows and swept up any dirt that was made. They did a nice job of the trim on the outside.
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5.0
02/04/10
Review by Charles S. in Pittsburgh, PA
Project: New Windows - Multiple
They went above and beyond expectations in customer service. For starters, they bid a much better price than some larger companies (like Sears), then the job they did was outstanding. They were neat, punctual and very detail oriented. I will definitely use them again and refer them to anyone looking to have windows or siding installed.
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