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OnTime Plumbing, Inc.

866-296-9382*

PO Box 427, Southern Pines, NC 28388
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About OnTime Plumbing, Inc. Top of Page

''
OnTime for You!
Every customer has an OnTime promise and a 100% satisfaction gaurantee! Our specialty is residential service and remodel, not building new homes. We have been serving Moore county since 1996.
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In Business Since
1996
Provides Service To
Fayetteville, Sanford, Fort Bragg, Pinehurst, Southern Pines, Spring Lake, Raeford, Cameron, Biscoe... See All
Insurance Carried
Type Amount Expiration
General Liability $2,000,000 03-05-2012
Typical Business Hours (Please call to confirm)
Monday - Friday 8:00 am - 5:00 pm
Other Quick Facts
  • Warranty Offered
  • Credit Cards Accepted
  • Trip Charge
Memberships & Affiliations
  • Plumbing-Heating-Cooling-Contractors Association
  • Better Business Bureau, Moore County Chamber of Commerce
Green Certifications
  • www.greenscreenedplumbing.com
Areas of Expertise
  • Plumbing Service
  • Plumbing Installatiuon
Community Involvement
  • We sponsor local softball teams, and sponsor participants in sporting events to support local chairities.
How We Got Started
I chose to work in this industry because There seemed to be more of a future in Plumbing as compared to a career in Computer Science, in which I had a degree..I love working in Moore County because of the great small-town atmosphere and the people who make it that way..We started in this industry in 1991.We describe our business as Family owned and operated
Things You May Not Know About Me
  • Favorite Local Restaurant: Miyabi
  • Favorite Travel Destination: Israel
  • Favorite Sports Team: Our church softball team
  • Hometown: Southern Pines, NC
  • How I Spend My Time Off: At home with the family / kids

Ratings & Reviews for OnTime Plumbing, Inc. Top of Page

Ratings 1 - 10 of 30 First | Next | Previous | Last
1.33
08/30/11
Review by Cheryl J. in Sanford, NC
Project: Install, Repair or Replace Plumbing or Fixtures
I'm sure my experience wasn't the norm, but nonetheless, I'm disappointed. My problem was a clogged waste pipe from the second floor. As far as I can tell, it is fixed, although we had to cut into the wall and ceiling to do it. I had spoken to the company about getting a Kohler fixture to replace the master bath toilet. While here, the crew said they had one in the van and replaced my toilet. The brand said "Proflo." When I asked, they said it was a Kohler line fixture. I since looked it up and discovered it is not Kohler, but one of the two worst brands on the market. Three contacts to the company about this have produced no responses.
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5.0
01/27/11
Review by a customer in Fayetteville, NC
Project: Install, Repair or Replace Plumbing or Fixtures
They showed up on time, were reasonably priced and did a great job. I will use them again.
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4.5
11/30/10
Review by Joe S. in Spring Lake, NC
Project: Install, Repair or Replace Plumbing or Fixtures
Aaron was prompt, thorough, and professional. He went above and beyond his primary reason for being hired. He educated me on various other plumbing issues of concern, which saved me a lot of money. I appreciated his patience, even with me being his last visit at the end of his day. He never once seemed irritabale or in a rush to leave. Good customer service is rare these days. I am keeping his number for future potential plumbing issues.
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5.0
11/21/10
Review by Eric W. in Sanford, NC
Project: Repair or Service a Water Heater
Very prompt after placing request. Very courteous and down to business on job. Diagnosed and fixed problem without wasting any time or extra money.
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5.0
11/03/10
Review by a customer in Fayetteville, NC
Project: Repair or Service a Water Heater
I was very pleased with Ontime Plumbing. They showed up on-time, did a great job and was very courteous. I will use them again.
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5.0
09/27/10
Review by Kenneth K. in Sanford, NC
Project: Install Interior Foundation Drains or Sump Pump
Arrived on time. Were professional both in appearance and equipment. Analyzed problem and proposed a cost effective solution that others had missed. Completed work in a short time. Job done. Very happy with the result.
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4.5
09/02/10
Review by Danielle P. in Fayetteville, NC
Project: Install, Repair or Replace Plumbing or Fixtures
I like it that they don't charge by the hour. Plumber was friendly, upfront about possible issues and costs, and did a great job fixing my leaks!
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4.67
06/15/10
Review by a customer in Cameron, NC
Project: Install, Repair or Replace Plumbing or Fixtures
We had just remodeled our kitchen and needed help with the sink and dishwasher. OnTime Plumbing was very easy to schedule as I called and needed help within a few days (I was tired of not having a sink!). The plumber that came out, Aaron, did an excellent job and helped us with the dishwasher above and beyond what was expected. I will definelty call them again.
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5.0
06/14/10
Review by Kevin G. in Fayetteville, NC
Project: Install, Repair or Replace Plumbing or Fixtures
First and foremost they were "on time", in every way. The were knowledgeable, professional and kind. I and my wife really appreciated the outstanding service, that they provided. Than you service magic. I would highly reccomend OnTime Plumbing for any plumbing task.
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3.5
05/25/10
Review by a customer in Sanford, NC
Project: Install, Repair or Replace Plumbing or Fixtures
Professional service. Explained all issues of repair/replacement. Thought their pricing was high.
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Ratings 1 - 10 of 30 First | Next | Previous | Last
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 24
4 Stars 4
3 Stars 1
2 Stars 0
1 Star   1
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