My Maid Service of Greater Cincinnati

They came out on short notice and did a great job

Only fair cleaning job. Lots of dusting left undone--not notices on walk through when maid was still here. Did not move objects to dust or mop floor--very disappointed.
Comment from My Maid Service of Greater Cincinnati
We did a walk through with the consumer and they said everything looked good as she states. We also did a follow up call to check on the cleaning the next day and we were told everything was great. We work really hard to make people happy but we really count on our clients to give us feedbac on it. Dusting is VERY hard this time of year becuase it can be so dark outside. At night you probably never notice how dusty a home is but when the sun comes out, it is obvious. When we clean a gloomy winter day the same thing can happen to us. When the sun comes up just let us know and we will come touch it up.

We were quite pleased but the one area that could definitely be improved is dusting, especially in the loving room and master bedroom. Everything else was fine. Thank You.

I asked for someone to do deep cleaning, and I was told this was what I would get. Many small things were overlooked. Corners and baseboards were not cleaned adequately, blinds were not cleaned adequately, Using a feather duster will not get any thing thoroughly dusted. It just moves the dust around. Furniture had finger spots on it that needed a damp cloth instead of a dry one. There were many small things that were overlooked that I had expected to be cleaned with a thorough cleaning. In my opinion, the kind of cleaning I received did not match the price I paid for it.
Comment from My Maid Service of Greater Cincinnati
I am sorry if there were any problems. When we did a follow up call we were told everything had gone well. If there are ever any concerns we will come right out and fix it but we need to know. The total cost of the cleaning was $150.00 so this was not a hugely expensive cleaning as it review makes it sound. We also do not hand wash mini blinds. We are very clear about that up front becuase mini blinds are very prone to break when they are hand washed so we can only dust them off with a wool not a feahduster. If this is not sufficient we suggest ultra sonic cleaning which we do not do as this is the only way to safely clean mini blinds.

8/29/2011 So far so good! The owner Derrick is very easy to deal with and his staff has done a really good job so far. A couple of small items were missed during the first cleaning, while the second one was much better! I will wait 2 more weeks (2 cleanings) and update the status and rating again. 9/15/2011 We had 2 more cleanings done and Alissa did a great job!Our satisfaction with her work and the overall company management is increasing each each week. We receive email reminders the day before each cleaning and the couple of times I delt with the back office staff has been very pleasant. Great company - Great Service

The Lady did an excellent job. Stayed until the job was completed even though it exceeded the scheduled time.

My Maid Service of Greater Cincinnati showed up on time and did a great job! We will certainly continue to use their service.

Jessie did a good job cleaning our house and was great working around our dog. Would recommend My Maid Service to any one wanting this type of service.

Toni was very friendly and efficient and did a great job.

They did a great job of cleaning my house. They sent the same person to my home and I did not have a ton of different people in my home.