Mr. Handyman of Greater Cypress/Champions Area

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Only 2 negative comments: the clock starts ticking for the first hour when they get out of their truck before explaining the projects. I feel that they should at least give you a few minutes so you can advise the worker what you want done and show him around your house before the clock starts. The worker did a good job but was a little too talkative, I think he could have saved about 30 minutes on my bill and not have been so talkative.

Kept changing the price and terms as the job progressed. Very unethical. Poor quality materials provided.
Comment from Mr. Handyman of Greater Cypress/Champions Area
Jim is a very nice guy and likes to joke around alot, but hard to communicate with. We went out to install Jim's Christmas lights. We offer 2 types of service A.) We just install and take down the Christmas lights, or B.) We design layout, install the decorations, maintain lights for the season, then take the lights down and store at our facility till next season. There was a misunderstanding as to which service Jim wanted. In the end he didn't want to pay for service B, but he wanted us to come fix his lights after his lawn guy messed them up. We tried to what what we could to make him happy!

They called right away, were there to bid my project the next morning. Jay arrived 15 minutes early and was very professional. We discussed the project in detail and he left 30 minutes later to buy materials for the job. The owner called and worked with me on the price. Jay returned and built a beautiful brick mailbox and cleaned up after himself .

Contractor did a good job but was a little messy installing some of the inside and outside trim.

They were timely and did a good job.

Very satisfied.

They gave us a low estimate then changed it to a higher one after the job was done.
Comment from Mr. Handyman of Greater Cypress/Champions Area
At Mr. Handyman we bill the small jobs on time & materials basis. We were called out to replace and paint a section of damaged baseboard for this customer. This project was initially quoted to take just inside of 2 hours. It took a little longer because the customer wanted a bigger section of baseboard replaced once we were at his home, plus he asked our technician to do another small project which added to the total cost. I tried to call the customer to resolve his concern and he didn't hardly want to talk about it. There was a bit of a language barrier communicating with this customer which complicated things. We tried to please him.

Very professional, great customer service (thoughtful about debris, noise, appearance of painting, other issues apparent about the home, etc.).

It took 3.5 hours to lay 3 tiles at an enormous cost.
Comment from Mr. Handyman of Greater Cypress/Champions Area
At Mr. Handyman we bill the small jobs on time & materials basis. We had to chisel up 3 cemented tile, remove the grout, cut and install the 3 new tiles, and regrout the area and clean up. It took 2.75 hours not 3.5, and this is what we billed him for, 2.75 hours. We called this customer to discuss his concern. The only way to make him happy was to charge less. He wants to compare our pricing w/ contractors who are uninsured, workers are not bonded, not back ground checked, independent guys who offer no warranty or guarantee on their work. We offer a quality service, by skilled professionals that are safe, and we guarantee the work.