Maid Brigade

610-602-9191*

901 South Bolmar Street, Suite A, West Chester, PA 19382
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About Maid Brigade Top of Page

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Green Clean Certified
Welcome to Maid Brigade! Maid Brigade Goes Green! We are the first and only residential housecleaning company in the area to become "Green Clean Certified". Green Cleaning is the use of effective
ServiceMagic Seal of Approval Screening
ServiceMagic Screened & Approved
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In Business Since
1991
Provides Service To
Downingtown, Wilmington, West Chester, Paoli, Wayne, Berwyn, Malvern, Avondale, Broomall, Thornton, Glenmoore... See All
Insurance Carried
Type Amount Expiration
General Liability $2,000,000 01-01-2013
Typical Business Hours (Please call to confirm)
Monday - Friday 8:00 am - 5:00 pm
Other Quick Facts
  • Credit Cards Accepted
  • Free Estimates
Green Certifications
  • Green Seal Certification - www.greenseal.org
Areas of Expertise
  • Over the past 16 years we have set high standards for reliability, trustworthiness and service quality.
  • As a family run business we understand that our personnel are human and therefore we back up their performance with our outstanding customer service efforts and our service guarantee.
  • Green Clean Certified
Awards
  • Winner of the 2005 Maid Brigade Top Gun Award for going above and beyond Maid Brigade's standard of excellence.
  • Winner of the Maid Brigade 1997 Franchisee of the Year Award.
  • Winner of the 2007 Maid Brigade Top Gun Award for going above and beyond Maid Brigade's standard of excellence.
Product Brands Used
Pro Team HEPA 4-filter canister back pack vacuums. These vacuums are endorsed by the Carpet & Rug institutes Green Label Program.

Ratings & Reviews for Maid Brigade Top of Page

Ratings 1 - 10 of 39 First | Next | Previous | Last
2.17
10/31/11
Review by a customer in Kennett Square, PA
Project: Clean House Interior (Maid Service)
After a very clear alignment of expectations around thoroughness of service expected, we were extremely disappointed with our first cleaning. The house was left messier than before they came, the hardwood floors were still dirty, baseboards were not touched, very cursory dusting with many missed spots, streaky appliances, lights left on throughout house... No problem with the price; would have been willing to pay more to get a non-rushed thorough cleaning.
Comment from Maid Brigade
Maid Brigade was very disappointed that this customer was not happy with the cleaning. Maid Brigade offered to return immediately to correct those issues which were not satisfactory, but the offer was declined by the customer. Maid Brigade strives for 100% customer satisfaction.
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4.0
09/16/11
Review by Angel T. in Malvern, PA
Project: Clean House Interior (Maid Service)
The service was the most professional, efficient and effective I have ever worked with.
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1.67
08/16/11
Review by Rachel M. in West Chester, PA
Project: Clean House Interior (Maid Service)
Following the cleaning of my home, I returned home in the dark with two babies to an unlocked house, one broken picture frame, almost every picture hung on the wall crooked, most decorations pushed from their original spot and randomly left in a new postion, the contents of my kitchen counters were left on the kitchen table & the contents of the bathtub left on the bathroom floor. While the house was clean it was rather disappointing to have to go through each room to put it back together. I am very disheartened that I even paid for this final service & I will ensure from this point forward to never use or recommend Maid Brigade for future business unless of course one doesn't care what might happen to their belongings during the cleaning process. This happened following a complaint that was submitted earlier during services with the hopes for improvement & continued use of Maid Brigade
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4.83
07/26/11
Review by Rachel M. in West Chester, PA
Project: Clean House Interior (Maid Service)
The phone representatives where wonderful & offered a free in-home consultation. Together we walked through the house & talked about everything that will be cleaned for us. Then the house-cleaners came in 2 days later & cleaned to perfection. The house looks BEAUTIFUL! A few things were not put back in place, but I don't care because everything is so fresh and clean! I can't wait until next months cleaning :)
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5.0
07/10/11
Review by Melissa W. in Wilmington, DE
Project: One Time Interior House Cleaning
Excellent service on a short timeline.
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4.33
07/03/11
Review by a customer in West Chester, PA
Project: One Time Interior House Cleaning
The maids did a good job in general, but did miss out on a few areas in the basement.
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3.67
05/06/11
Review by Rajat A. in West Chester, PA
Project: One Time Interior House Cleaning
Good work and timely
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5.0
05/03/11
Review by Sandra T. in Berwyn, PA
Project: One Time Interior House Cleaning
Called back right away, showed up on time, and did a good cleaning! Thank you!
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1.0
06/05/10
Review by Reena S. in Downingtown, PA
Project: Clean House Interior (Maid Service)
Terrible service and very overpriced. They first cleaned the toilet and used the same rag to clean the seat! They are the most expensive cleaner we ever used. They even had the nerve to take the check out of a notebook and leave - this was the first time they were here and they didn't even ask. When I called to complain, they didn't even care! Save your time and money. We used them once and never again!
Comment from Maid Brigade
Maid Brigade strives for customer satisfaction; it is our policy to have the team return to address any areas of concern. We have a dedicated customer service team, who always welcome feedback to ensure concerns are resolved. Maid Brigade is competitively priced with our direct competition.
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5.0
04/23/10
Review by Shawn M. in Paoli, PA
Project: Clean House Interior (Maid Service)
Great owners/operators. House looked good after the first cleaning.
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Ratings 1 - 10 of 39 First | Next | Previous | Last
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 18
4 Stars 13
3 Stars 4
2 Stars 2
1 Star   2
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