M. Fraitag Plumbing & Heating, Inc.

On time and got the job done professionally. I'd use them again over and over again.

I was not impressed with the overkill on price from this company. They even charged me travel time from when they left the shop to get to my house. I booked them that day so I wouldn't have to pay their holiday weekend fees but I still had a large bill. They guy that was at my house was courteous and did a good job but the person in charge of the pricing and travel time is ridiculous.
Comment from M. Fraitag Plumbing & Heating, Inc.
When a customer first calls us we give our rates in detail including that we charge for travel time. We charge travel time instead of charging a service fee like some companies do. We do not hide this from our customers. We work all over westchester county so travel time varies from job to job. I would suggest to anyone if you do not care for the companies charges not to use that company. Be cautious of the companies that offer to come to your house for free and give u a price once in your home. They are usually the most expensive.

the firm does excellent work Crew was friendly, courteous and competent. Ask for rate schedule as they are quite expensive.

They were great came out and tracked down leak and repaired it at a fair price.

overpriced. 2 guys worked for 1.5 hrs to 1) cut and reconnect a metal pipe, and 2) connect an existing sump pump. one plumber should have done this is half the time.

Excellent customer service - helping out of a Friday night!

They came promptly to fix the problem caused by the prior plumber. We thought the problem was fixed, but a small leak remained. They came back right away to (hopefully) rectify the problem

The plumber and assistant were capable, courteous and got the job done well. I felt the cost was on the high side, however.

Prompt and courteous. The guys did a good job and I appreciated the follow up calls to let me know when the guys would be at the house and to confirm the details. I would use again.

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