Mechanical Management Solutions, Inc.

Great tech. Fast response.

technician was good with advise for improving the airflow. Price for freon seemed more or less typical I guess.

Extremely responsive, L.E.S. replaced our gas furnace igniter on a Sunday within 2 hours of my online request. Fast, efficient, professional!

They sent out a technician who was not familiar with our type of boiler. He made recommendations and purchased a pump that we did not need. He did not install the pump properly, according to our next heating technician we had to hire. Within 12 hours of LES services our heat was out again and we had another company come out to fix what they could not. LES tech recommended we get a new boiler. The other company we used was able to help us very satisfactorily with our existing boiler. We tried contacting LES to discuss our satisfaction via email and 2 phone calls, they never returned our calls. We are now disputing the $664 charges.
Comment from Mechanical Management Solutions, Inc.
The boiler in question was over 25 years old and original to the home. The manufacturer no longer produced repair kits for this unit and we were not able to make the necessary repairs. We did replace the burned out pump in order to start up the system, and then noticed the boiler issues. We recommended the customer to replace the boiler which he did not choose to do. I personally called the customer several times that week to follow up on our proposal to replace the boiler, and have not heard back from them. This review is the only way of communication we had with the client.

Professional, knowledeable, and very reasonably priced. I have 3 furnaces and 2 air conditioners, so the savings was significant. And with service like theirs, I'll be a repeat customer in the spring for my air conditioners.

Quick service, even on a Saturday and the technician was polite and knowledgeable. We plan to use this company again for our routine maintenance and cleaning.

Very willing to work with you on pricing and project specifics; flexible, all workers very conscientious, prompt and slaes rep/owner present to see all goes well.

excellent

They were very prompt and explained to me what needed to be done. They were upfront that there wasn't a problem with the operation of the furnace itself, which I appreciated.