I have a low pitch roof.  I have had bad results from two previous companies, one composition shingles (water wicked up under them), and one hot tar (layers came apart).  This Legacy… Read Complete Rating

I have a low pitch roof.  I have had bad results from two previous companies, one composition shingles (water wicked up under them), and one hot tar (layers came apart).  This Legacy roof material (80 mil) is good for flat roofs. <br />The work was outstanding.  They knew what they were doing, and worked  very hard to get it done and done right.  I had a problem with a bathroom vent during installation and they fixed it immediately.  I dealt with many people at Legacy, including the Director of Sales and Marketing.  They were all very knowledgeable and very professional.  I had a small problem after the roof was completed, as a small bubble appeared, and they came out and fixed it within several days (it was not an emergency). <br />I did not like the fact that I did not want to blind my neighbors with an all white roof, and therefore had to use 80 mil instead of 60 mil material.  On the plus side that extended the warranty slightly. <br />A major feature to me was that there is a 20 year warranty that extends to the next owner when I sell the house. <br />I did not like the estimate, as I felt they did not include in the estimate work that they felt would probably have to be done, and the estimated dollars were therefore low.  I feel that they should have given an upper and lower estimate to me.  With the estimate I received, I should have added 20%.  This 20% also includes sales tax. <br />Overall I feel that they were the best roofing company I have ever worked with, that they provided a quality product, and that they stand behind their work.  It was worth any additional cost that might have occurred.

Over all the job was done right, on time and with minimal inconvenience to the residents.  It was the small details that Legacy was not very good at.  Their sales staff was not… Read Complete Rating

Over all the job was done right, on time and with minimal inconvenience to the residents.  It was the small details that Legacy was not very good at.  Their sales staff was not communicating with the installation staff and the customer service staff was not communicating with the staff at the site.  I had to follow up with the customer service staff on many small but important issues.  At the end of the project however Legacy did do the job to my satisfaction.

The roofers were very good.  Billing at the end was a bit weird -- we ended up getting 6 different invoices as they would resend invoices after adding charges.  That's fine, but we… Read Complete Rating

The roofers were very good.  Billing at the end was a bit weird -- we ended up getting 6 different invoices as they would resend invoices after adding charges.  That's fine, but we would have preferred just getting one final bill rather than six bills all with varying amounts.