Holtzman Home Improvement, LLC

Good job!

Holtzman estimated how much tile I needed to buy for my project. They under-estimated. When I went back to buy more, the dye lot was different. So now, I have a section of non-matching tile. Last week, cracks started to form in some of the tiles they layed and there is a "clicking" underneath some of the tiles that are cracking--indicating there is a gap of some sort. Replacing the individual tiles is not an option--since the dye lot I need no longer exists.
Comment from Holtzman Home Improvement, LLC
Holtzman Home Improvement does not have any control over the dye lot from the tile. We are installer not distributors for tile. We also advises are clients to always order 10% more then they need and have an extra boxes for repairs. We stand behind are work and if any clients have a problem they can call us at any time and we are more the happy to fix or repair and problems Thank You Holtzman Home Improvement Team

The quality was the best and would have been a four if the tiling had been done with a greater eye to detailed perfection. The customer service would have been a 4 if I had received a call each time when workmen would be arriving to my home and to have a follow up call whenever a portion of the work was completed to get my feedback. I believe the monetary value was good compared to other estimates but I ended up paying $1,000 more on the original quote so make sure you understand the exact cost with the selected materials before you proceed.
Comment from Holtzman Home Improvement, LLC
We coordinated are projects with our clients and have open end communication with are clients at all times, each client is aware that if they upgrade materials that there will be an additional charge and the client was aware when she changed tile from porcelain to a premium travitine that there would be an additional charge. We have experience tile layers that have the attention to details. Then we do a final walk through with the owners to make sure they are 100 percent satisfied before each and every job is finalized, look at are five star reviews that reflect our company. Thank you Holtzman Home Improvement

The people were very nice. The doors are lovely. Workmen were friendly and cleaned up after themselves. Would probably use Holtzman again. Did I say that prices were quite reasonable.

They did the work quickly.

I hired Holtzman to replace an exterior door. Brandon was very helpful and kept me informed of the progress. I am happy with my new door however, the worker who put it up left quite a mess when he left with his crew. They did a good job but, just have a broom and shop vac ready after they leave. The painter does a fabulous job. I also had a shower faucet put in spent over an hour on the phone with moen to try to figure out why the plumber could not put the handle on my faucet. I actually did it myself and I have zero plumbing experience. I think they could do better with a different plumber. Just sayin'

project took a little longer than I expected but turned out fine. They are now ready to start the 2nd bathroom. Can't wait to see how that turns out.

These people were very friendly and accommodating. They were very timely with me and very professional.

The actual tile installers were good, however, they received little oversight from Holtzman. There were a couple of issues and all Holtzman would say was, I'll have to get with the tile guys, which they never did. They tiled our countertops as well and the opening for the stove was not 30" so our stove wouldn't fit. We called Brandon at Holtzman his comment was "I told them it had to be 30 inches". He promised to call us the following Tuesday to have them come and correct. He didn't. My husband ended up grinding the tile down to make the stove fit ourselves! Not happy with Holtzman.
Comment from Holtzman Home Improvement, LLC
We received a call from her husband on saturday afternoon saything that the stove did not fit. my supervisor was sent out monday afternoon to fix the problem. the stove was all ready in place. We makes sure that all are clients are handled in a timely matter. We checked on the job thru the entire process and spoke with the home owners several times . are goal is to make sure that are customewr our 100% satisfield when we walk out there front door.

Did a good job. They were professional, on time, cleaned up after themselves. I will recommend