Highland Window Company, LLC

About Highland Window Company, LLC Top of Page

I'm Marc Cowan. I created the Highland Window Company LLC. in 2002. After 8 years of window and siding sales and production experience, I joined with my partner who has been installing windows and siding for over 25 years. We provide the highest quality windows and siding available today, at the lowest prices, with the best service and warranty in the business. We understand that our business has been, and will be, built on serving our customers needs. We build a relationship, which includes every customer having my home telephone number for easy contact. With our award winning Alside window and siding products, you can be sure your project will be done right the first time. We can install our windows from the exterior, the benefit being no damage to your interior woodwork. We work very hard to ensure your complete satisfaction. In fact, your final payment isn't due until you are completely satisfied with our work, and have carried out a full inspection with myself. For your convenience, we take all major credit cards. Financing also available.

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In Business Since
2002

Provides Service To
Hartford, New Haven, Waterbury, West Hartford, Stamford, Simsbury, New Britain, Farmington, Manchester... See All

State Licensing

Trade	License #	Expiration
Home Improvement	HIC.0601551	11-30-2012
Home Improvement Contractor	151689	06-21-2012

Insurance Carried

Type	Amount	Expiration
General Liability	$2,000,000	08-05-2012

Typical Business Hours (Please call to confirm)
Monday - Friday 7:00 am - 8:00 pm
Saturday - Sunday 9:00 am - 1:00 pm

Other Quick Facts

Warranty Offered
Credit Cards Accepted
Small Jobs Welcome
Free Estimates

Memberships & Affiliations

Full Member of the Better Business Bureau, Alside Manufacturer Certified Installer

Areas of Expertise

Full Service Window Replacement
Storm Window and Door Replacement
Exterior Door Replacement
Patio Door Replacement
Vinyl Siding Installation, Gutter Replacement

Awards

We are licensed installers for Alside who have been making windows for over 50 years.
The Alside window is a 3-time winner of The Energy Star Window of the Year Award.

Community Involvement

Sponsor of University of Connecticut Charity event

Product Brands Used
Alside, Jeld Wen Windows and Doors, Pella Corporation, Therma Tru Doors, Alside

Ratings & Reviews for Highland Window Company, LLC Top of Page

Ratings 1 - 10 of 32 First | Next | Previous | Last

5.0

07/22/11

Review by Jeff M. in West Hartford, CT
Project: New Windows - Multiple

We hoped to have the new windows installed before the move into our new house. Highland Window Company rearranged their work schedule to accommodate us and one day before we moved in they worked all day and got the job done. The crew that worked on our house could not be a nicer group of guys so it was a pleasure to have them there the entire day. Their attention to detail especially the cleanup at the end of the day was superb. There was no rushing out - they were going to be there until everything was cleaned up and perfect. I was also very impressed by their sales staff and front office - they stayed in touch and made sure I was happy

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4.17

03/29/10

Review by Abigail P. in Woodbridge, CT
Project: New Windows - Multiple

Very courteous and professional. I appreciated that they did not come with a high pressure sales approach and were very knowledgeable about windows. The crew was through and very professional as well. Nice job all around.

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5.0

03/17/10

Review by Nicholas V. in Southington, CT
Project: New Windows - Multiple

Marc came to our house,listened to what we wanted and thoroughly explained the alside windows.He gave us a quote that was fairly priced.The project of 21 window replacements was done in 2 days.The installers were hard workers and there were no problems.

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5.0

03/11/10

Review by Jennifer B. in Shelton, CT
Project: New Windows - Multiple

They have not begun work yet, but so far we were highly impressed with Mark and his customer service. He explained the product and the process very thoroughly and the price was very competitve. His company offers financing and a lifetime warranty on the product which was not matched by other companies. He was professional but not pushy and we feel very comfortable with the company. We are excited to begin the project!

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5.0

03/07/10

Review by Lessor C. in Middletown, CT
Project: New Windows - Multiple

Marc contacted me and we set an appointment. He was on TIME,very knowledgeable about the products that were required for my condo.Timing was everything in this job,he was spot on. JR and the crew were very polite, worked very quietly and quickly. Having a condo you never know what challenges you will fall into,but they were ready for it all. They finished the job even though it started to snow. Their main concern was to complete the job even if the weather was not the best. I have had my share of companies, and this one did everything that they said they would. GREAT COMPANY WOULD STRONGLY RECOMMEND!!!!!!! Thank you for a job well done.

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5.0

02/25/10

Review by a customer in Middletown, CT
Project: New Windows - Multiple

The installation was done carefully and well. It was good that the crew had experience in removing our type of old aluminum windows. Marc did well at presenting the replacement windows. He was also patient because it took a longer time for the condo association to approve the new windows than we expected. I'd like to give Highland 4.5 stars. The only reason for less than 5 stars is that there was a little soil tracked onto the carpet and some small bits of wood left behind that we didn't notice until the next day (it was dark when the installation was finished) -- but that is minor when compared to the overall quality of the installation.

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5.0

12/08/09

Review by William W. in Willimantic, CT
Project: New Windows - Multiple

Outstanding customer service - excellent value - exceptional experience!

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5.0

10/29/09

Review by a customer in New Britain, CT
Project: New Windows - Multiple

They were very professional, unlike several other companies that we received quotes from. No other company could beat their prices, either. I am very satisfied with this company and would highly recommend them to all our family and friends.

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5.0

10/14/09

Review by Richard J. in Windsor, CT
Project: New Windows - Multiple

I'm sorry it has taken me so long to enter a rating. This project consisted on replacing all windows on a 3 BR Garrision Colonial and also replacing shutters on the front and sides of the house. Mark did a great job of describing the product and the process for installing the windows. The workers completed the installation in one day for the windows, but had to return another day to complete the shutters. I am very pleased with the installation and quality of the windows. The windows being replaced had triple track storm windows and were very drafty and hard to clean. The new windows are air tight and very easy to clean.

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4.67

09/26/09

Review by a customer in Danbury, CT
Project: New Windows - Multiple

They did excellent job. We will recommend to friends. They were on time and finished project on time.Over all, we are very happy with their work.

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