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Heritage Heat & Air, Inc.

949-930-8852*

6140 Geronimo Drive, San Jose, CA 95128
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About Heritage Heat & Air, Inc. Top of Page

''
Three Generations in the Trades
Heritage Heat & Air, Inc., and Aire Serv of the South Bay specializes in central air conditioning and heating systems for your home & business. Whether you are building a new home, remodeling, replacing your central air conditioner, or in need of repairs, Heritage Heat & Air can give you the most efficient, reliable service for your home. We are building our reputation on the basis of the strength of our products, our ability to engineer systems that meet our customers' specific needs, and the effectiveness of our service organization. We consider these to be our core strengths, enabling us to advance our strategies and grow our business. As a customer-driven company, we are continuing to build industry leadership by allowing users to significantly reduce operating costs and enhance the quality of life. Call now for a free quote on heating and air conditioning change-outs. References are available upon request.
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In Business Since
1991
Provides Service To
San Jose, Los Gatos, Saratoga, Campbell
State Licensing
Trade License # Expiration
C-20 HVAC 616373 07-31-2013
C-36 Plumbing 616373 07-31-2013
Insurance Carried
Type Amount Expiration
General Liability $2,000,000 12-31-2012
Memberships & Affiliations
  • Electric & Gas Industries Association - Approved Contractor
Areas of Expertise
  • Air Conditioning
  • Heating
  • Central Air Cleaners
  • Ducts and Vents
Awards
  • Angie's List Super Service Award 2007 & 2008
Community Involvement
  • USA Swimming
  • YMCA
  • High School Swimming
Product Brands Used
Amana, American Standard, Bryant, Carrier, Goodman, Honeywell, Rheem, Trane, York, American Standard... See All
How We Got Started
I chose to work in this industry because There's always work.I love working in California because Sunshine and great people.We started in this industry in 1979.We describe our business as Family owned and operated
Things You May Not Know About Me
  • Favorite Local Restaurant: Cheesecake Factory
  • Favorite Travel Destination: England
  • Hometown: Cleveland, Ohio
  • How I Spend My Time Off: Involved in my community

Ratings & Reviews for Heritage Heat & Air, Inc. Top of Page

Ratings 1 - 10 of 16 First | Next | Previous | Last
3.0
05/24/12
Review by a customer in Saratoga, CA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
no warranty offerred.
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1.67
02/26/10
Review by Eric L. in Santa Clara, CA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
The service was professional, but the installation job lacked attention to detail. We spent $3200 on this install of a new heater, and we ended up with a wet wall, a moldy closet and water damage to our dresser. He came to help dry it out, but no compensation was offered. Meanwhile, the heater is near our master bedroom so we had to endure the smell of mold for a week. What happened was Heritage did not use the existing drainage pipes, but installed new ones. The new pipe did not extend outside the house nor did it have a pipe going all the way down the house as the old pipe did. As a result the heater condensation drained INTO OUR WALL.
Comment from Heritage Heat & Air, Inc.
As the homeowner mentioned, the service was professional. The installation only lacked one minor detail from my installers and that was one 90 degree elbow and a longer drain line. The homeowner called me and we responded within 20 minutes and scheduled at their convenience. We repaired the minor problem, repaired the drywall, helped dry the carpet and even brought a carpet cleaner with us, if needed. We would have done more if the homeowner asked, but they did not. We have always treated our customers the best we can and I personally don't feel this homeowner gave us a fair rating. Scroll down and read the rest of our ratings.
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5.0
11/29/09
Review by Samia C. in San Jose, CA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Good Experience and excellent workmanship
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5.0
10/01/09
Review by Larry H. in San Jose, CA
Project: Repair or Service a Central Air Conditioning System
Jim showed up on time. He new what he was doing and the price was right. I would recomend him and his company to anyone. I will use them again of needed.
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4.17
09/16/09
Review by Sachin K. in San Jose, CA
Project: Repair or Service a Central Air Conditioning System
.
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5.0
07/09/09
Review by Steve M. in Campbell, CA
Project: Repair or Service a Central Air Conditioning System
They returned my call promptly, showed up within a few hours and re-charged my A/C at a reasonable cost. The technician also examined the overall condition of the system.
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4.33
02/01/09
Review by Alina A. in San Jose, CA
Project: Install a Central Air Conditioning System
Jim and his team were very professional and very pleasant to deal with. There was an insulation problem a few months after the AC installation which they repaired. All and all I would say they did a quality installation and performed the job quickly and cleanly.
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4.67
10/15/08
Review by Pamla D. in Los Altos, CA
Project: Install or Replace Ductwork
Our project was the partial replacement of our main air ducts. Jim was very professional and extremely timely in providing an estimate and responding to my questions. The installers arrived right on time, were extremely courteous and got the job done quickly.
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4.17
03/29/08
Review by a customer in Los Altos, CA
Project: Install or Replace Ductwork
Did not completely survey the job site, did not crawl under house to examine joist layout, before quoting job. Started installation of new dryer vent under house, including cutting the screen on a crawl space vent, and installing the vent hood, only then to discover that a floor joist interfered with the desired location of floor penetration. Then had to abandon a dryer vent hood and after discussing the problem with me - went to plan B. The eventual installation of the vent was OK - not great. The method of attaching the 4" round sheet metal duct to inside walls included using strips of metal with sharp exposed edges. Lacked creativity and craftsmanship, or perhaps desire to do top end work even though I made it clear that money was not an issue. Jim and his team were communicative, showed up on time, businesslike, etc. I rated him fair instead of good because the joist issue was not discovered at the onset of the job. Also -the tech left the job site dirty - did not sweep up the dust and dirt brought up on his cloths from crawling under the house.
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5.0
12/28/07
Review by Derrick W. in San Jose, CA
Project: Install or Replace Furnace or Forced Air Heating System
We had a delayed ignition problem with our furnace. Heritage came at the scheduled time (in fact, the serviceman arrived 20 minutes earlier). He corrected the ignition problem and left the area clean and presentable. He was professional and thorough as he answered additional questions I had regarding the furnace.
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Ratings 1 - 10 of 16 First | Next | Previous | Last
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 9
4 Stars 5
3 Stars 1
2 Stars 1
1 Star   0
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