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Empire Carpet and Floor Cleaning

866-493-2992*

777 Old Country Road, Suite 204, Plainview, NY 11803
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Services Offered by Empire Carpet and Floor Cleaning
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About Empire Carpet and Floor Cleaning Top of Page

Laying the foundation of your life, one square foot at a time
Empire Carpet & Floor Cleaning is committed to providing the highest form of customer service in the carpet cleaning industry. Please call for your personal consultation and to schedule your cleaning.
ServiceMagic Seal of Approval Screening
ServiceMagic Screened & Approved
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In Business Since
2002
Provides Service To
New York, Great Neck, Hicksville, Port Washington, Garden City, Hempstead, Floral Park, Rockville Centre... See All
Other Quick Facts
  • Warranty Offered
  • Credit Cards Accepted
  • Small Jobs Welcome
  • Free Estimates
  • Bilingual
Areas of Expertise
  • Carpet or Rugs Cleaning Offsite; Carpets or Rugs Cleaning at Home
  • Carpet Installation
  • Upholstery and Furniture Cleaning; Drapes or Curtains Cleaning
  • Blinds or Shades Installation or Replacement
  • Drapes or Curtains Installation or Replacement; Electronic Drape, Shade or Blind Opener Installation
Product Brands Used
Chemspec, Pro Choice, Armstrong, Armstrong Holdings, Inc., Bruce, BuildDirect, Congoleum Corporation... See All

Ratings & Reviews for Empire Carpet and Floor Cleaning Top of Page

Ratings 1 - 8 of 8
2.5
05/23/12
Review by Charisma B. in Ozone Park, NY
Project: Install Carpeting
Customer service was very poor! The receptionist was nice but the guy that was suppose to come and give a quote never showed up on the ay he was suppose to...didn't call until late evening to reschedule for the next day. The next day was not at my house when he said he would be and when I called it went to voicemail...he was 2 hrs late! Then said his installers would come by 1. When 3pm came i called him and it went to voice mail...called again and the same thing so I called the office. Receptionist said that she will call him. He TEXTED me saying the installers are a little late...installer didn't come until 5:30!
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3.5
11/05/11
Review by Gadi B. in Bronx, NY
Project: Remove Unwanted Water
This project took place right after hurricane Irene, when basement was badly flooded with seweage and water. Work was done quickly and professionally. On the charging front I'm told "I was taken in for a ride". Charges were so excessive that other professionals sent over by the insurance company and by myself to evaluate,were amazed at how much I was charged by this contractor while "in the heat of the battle" right after the hurricane hit when it was clearly an urgent situation. I'm told I was clearly taken advantage of while in a bad situation after the hurricane.
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1.0
10/01/11
Review by a customer in Thornwood, NY
Project: Remove Unwanted Water
Total price gouging after the hurricane. Just had the insurance adjuster here who would only pay 25% of what they charged us.
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4.33
07/07/10
Review by a customer in New York, NY
Project: Clean Carpets or Rugs in a Home
He did a good job, was pleasant and flexible to my scheduling needs. I would use his carpet cleaning services again.
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4.33
07/05/10
Review by a customer in New York, NY
Project: Clean Carpets or Rugs in a Home
they did an excellent job. were on time.
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3.83
05/15/10
Review by a customer in New York, NY
Project: Clean Upholstery and Furniture
Once I bargained tor the price and they arrived, the work they completed was great. My couch looks 5 years younger and the service professionals were courteous, respectful and expedient
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5.0
03/16/10
Review by a customer in New York, NY
Project: Install Carpeting
carpet installation for residential building
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5.0
07/31/07
Review by a customer
Project: Carpets or Rugs - Clean at Home
They do a very good job of cleaning carpets. They also cleaned my sofa. They did a heck of a job. I never thought that the sofa could look like it was brand new.
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 2
4 Stars 4
3 Stars 1
2 Stars 0
1 Star   1
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