- Residential Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process4 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: —
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- Sun: —
Achievements
Service Details
Areas of Expertise
- Kitchen Remodeling
- Bathroom Remodeling
- Roofing Replacement
- Siding Replacement
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewBetter
Beware of this contractor, falsely advertising and deceptive practices.
Please record every conversation due to they do not own up to everything they say. The story changes.
Do not know who this customer is.
Wonderful organization from start to finish
Still in the process of getting zoning and building permits, but they keep me informed through their website.
have not started the projet yet, getting permits from county
Joe the owner was awesome, he called to follow up and make sure I was happy even offered to come over anytime during the project, Leka was fantastic, cheery and pleasant, overall my Wife and I love our new room. Thank you to Joe and all the crew at Better Living.
Deposit was given to this business for a porch project on 12/29/18, but a refund requested on 1/2/19 and cancellation of our contract within 3 business days per PA law and the company's own policies, with written guarantee to 100% return/refund the deposit within 7-10 business days. Request was faxed, and receipt was verified on the phone with the company on 1/2/19 as well as fax transmission confirmation. We waited the 7-10 days as well as agreed to their request to send another salesman out to pitch the project again before we could receive our refund, even though we did not request this. We patiently went through that process as well and yet no refund was sent as promised. Repeated daily calls made to the office long AFTER the 10 days elapsed and each time was told that someone from accounting must deal with it. Repeated requests were also made with receptionist to receive a call back but over 4 days no call back was received. On 1/31/19 another call made to main number to request status of refund, and again was told that accounting would have to "look into that". At that point request was made to speak to manager or person in charge, and was on hold for more than 5 minutes. Called back and immediately requested to leave my name and number rather than leave me on hold. Receptionist acknowledged my request but no call back was received for the rest of the day. To be clear, I am not reviewing the quality of their work as we never started the project, but an assigned value to those fields is required to submit this review. Not the best communications from this company. Update: Refund was finally sent and received after nearly a month.
great job
Their product is durable and guaranteed for life.
Photos
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