Donna's Cleaning Service is the premiere house cleaning service serving the North Texas area. We pride ourselves on our attention to details and customer care.
How We Got Started
I chose to work in this industry because Want to do a perfect job, to feel totaally satisfied that we've done our very best for each and every clean..I love working in North Texas because It's a wonderful to raise a family and everyone is so kind..We started in this industry in 1997.We describe our business as Family owned and operated
Things You May Not Know About Me
Favorite Local Restaurant: Olive Garden
Favorite Travel Destination: Cancun
Favorite Sports Team: Cowboys,of course
Hometown: McKinney, Texas
Do you love to see things done perfectly?: Yes, I get great joy knowing we treated the customer's belongings with the utmost of care and to the very best of our ability.
Review by Kelley P.in Frisco, TX Project: One Time Interior House Cleaning
They were very thorough and friendly. I just didn't like the fact that the cleaners smelled of cigarette smoke and so my house smelled like smoke for a time after being cleaned.
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1.33
01/20/12
Review by a customerin Mckinney, TX Project: Clean House Interior (Maid Service)
They are slow which is really convenient when they are charging by the hour! They didnt clean the upstairs or vaccum the stairs...I could go on forever about what the didnt do! I told them not to go over 2 hours which should have been enough time with 3 girls. When I informed Donna that they didnt go upstairs and told her all the other things that werent done she said It was my fault bc I didnt tell the girls to go upstairs to clean so FYI If you have a 2 story house you MUST INFORM THE GIRLS TO CLEAN UPSTAIRS IT IS NOT CONSIDER PART OF YOUR HOUSE! However what was cleaned was cleaned well.
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5.0
12/08/11
Review by a customerin Plano, TX Project: One Time Interior House Cleaning
provided one-time deep clean. thorough and professional.
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2.83
10/31/11
Review by a customerin Frisco, TX Project: One Time Interior House Cleaning
Donna had to change the cleaning project type after we first scheduled the project, but she did try to compensate for that by agreeing to complete the less extensive clean on the day we had agreed. That shows customer service commitment and I will give that type of company another try.
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4.33
09/15/11
Review by Janie R.in Mckinney, TX Project: One Time Interior House Cleaning
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4.83
08/22/11
Review by Lori E.in Mckinney, TX Project: One Time Interior House Cleaning
They were so thorough I could hardly believe it. They offered to clean under a table in the corner that I myself never cleaned because it was too difficult. They asked before using a cleaner on my expensive dining table. Every crevice in the house was clean. They were so polite and hard-working.
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5.0
07/07/11
Review by a customerin Mckinney, TX Project: Clean House Interior (Maid Service)
Did a great job and was very thorough
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2.83
05/22/11
Review by Barbara H.in Princeton, TX Project: One Time Interior House Cleaning
When scheduling, I requested that my oven be cleaned. They said that they didn't bring anything to do it. I was told it would take about two hours to clean my house and the ladies were here 4. They wouldn't dust my grandchildren's toys or one of my knicknack shelves and broke two things that were on the wall-one was a handcarved cross with intricate work that was special ordered by a good friend. Also, they spit gum in the yard where my new puppy got hold of it and almost chocked to death.
Comment from Donna's Cleaning Service
Our company strives for excellence and customer satisfaction. We understand that not all customers can be completely satisfied, however, we always reach out to the customer to see how we can fix the issues of concern, and are more than willing to come back out and fix these issues.
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3.0
04/04/11
Review by a customerin Frisco, TX Project: One Time Interior House Cleaning
Was unable to clean toilets and stove because they "did not have the right products" with them. Disappointing.
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5.0
09/01/10
Review by Laura T.in Mckinney, TX Project: Clean House Interior (Maid Service)
Prompt, friendly and very helpful they finished up early and I plan to have them come bi-monthly