Redesigning your view on comfort and customer service
We at Design Air pride our company on reliability, great communication, integrity, and quality work! Check out our ratings!Office-(281)469-6048. We are not in the business of making customers pay for services they are not happy with, we guarantee you will be happy with our services. We offer a FULL TWO YEAR WARRANTY ON ALL REPAIR PARTS INSTALLED and a FULL FIVE YEAR WARRANTY ON EQUIPMENT INSTALLED! Now that is standing behind your work! Our specialty is in system design, heating and cooling services, maintenance, and ensuring our customers get the most comfort, efficiency, and fewest breakdowns. When the time comes to service your air conditioning equipment or start a maintenance plan give us a call, we have extended hours and work weekends. Designairhouston.com
Product Brands Used
Amana, American Standard, Bryant, Carrier, Coleman, Frigidaire, Goodman, Honeywell, Honeywell, Lennox International, Inc....
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How We Got Started
I chose to work in this industry because There is no business like air conditioning.It is both a luxury and a neccesity.Many think they know, but there is a another level of knowledge in a/c..I love working in Houston and surrounding areas because it's very rewarding to make a difference and set ourselves apart from the competition.We started in this industry in 1996.We describe our business as Family owned and operated
Things You May Not Know About Me
Favorite Local Restaurant: Kim Kim, P.F. Changs, and Zydeco downtown
Favorite Travel Destination: San miguel de Allende, Las Vegas, and Colorado
Favorite Sports Team: All Houston Teams
Hometown: Houston, TX
What is the key to your success?: Treating every customer fairly, honest, and with the intent of keeping them as customers for life.
How I Spend My Time Off: At home with the family / kids
Review by Lance S.in Houston, TX Project: Repair or Service a Central Air Conditioning System
Arrived on time, performed the service, and the price was as agreed. No problems at all. Very professional.
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4.33
09/08/11
Review by a customerin Cypress, TX Project: Repair or Service a Central Air Conditioning System
No comment
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4.0
09/08/11
Review by Beverly H.in Cypress, TX Project: Repair or Service a Central Air Conditioning System
The technician arrived promptly and quickly diagnosed my problem. The repairs were done in a professional manner.
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2.33
09/01/11
Review by Andrew B.in Cypress, TX Project: Repair or Service a Central Air Conditioning System
Hired Mark to do the AC Checkup (1st one ever done), and I was disappointed. DesignAir instead performed an inspection, and changed an extra $20 for washing the compressor out with a water hose only.
DesignAir also tried to up-sell my wife on a brand new AC when none was needed.
Marc ended up coming out after hours to try and resolve any outstanding issues. He informed me nothing was wrong with the service earlier, and instead refused to refund any money (I asked three times). I will not be using his services again.
Update:
Hired another pro and he refilled 1 lb of freon, and the house is cool again.
Comment from Design Air
I was asked to perform maintenance on their home a/c.He mentioned it hadn't been done since he moved in 6 years ago.My technician performed maintenance on his system,flushed the clogged drain lines,washed the dirty condenser coil outside,tested the operation,and analyzed the entire system.A detailed report was given with recommendations.I gave Andrew the price before we went out and he agreed.Afterward, Andrew stated we advertised an inspection for $49, I agreed that we did have an inspection for that price but we performed maintenance on his system which is $69.I personally went to speak with him, but my best efforts did not avail.
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4.0
06/22/11
Review by Troy M.in Houston, TX Project: Repair or Service a Central Air Conditioning System
Overall pleased with the work.
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5.0
06/06/11
Review by Jessica H.in Houston, TX Project: Repair or Service a Central Air Conditioning System
The guys were great! Even though it was the Friday before a holiday weekend, they stayed until the job was complete. Very friendly and did a great job!
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5.0
06/03/11
Review by a customerin Cypress, TX Project: Repair or Service a Central Air Conditioning System
Design Air did a great job and fast!
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5.0
04/30/11
Review by Glorious P.in Houston, TX Project: Repair or Service a Central Air Conditioning System
I was pleased with the price and the service, Mark made us aware of everything he was doing. He did a good job, and informed us of some things that we need to do at a latter date. We will call Mark to return and do this work within the next few weeks.
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3.67
04/05/11
Review by a customerin Houston, TX Project: Repair or Service a Central Air Conditioning System
Everything went well exept they haven't come back to finish the damaged area they fixed and haven't responded to my last e-mail.
Comment from Design Air
The E-mail went into our spam folder. The sheetrock had was fixed the next day and turned out great. The customer was a pleasure to help.
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5.0
03/25/11
Review by Dean L.in Pinehurst, TX Project: Repair or Service a Central Air Conditioning System
Very professional and friendly crew. Mark was very helpful doing his estimate, took photos of problems and explained all aspects of the work. Offered us choices in various price ranges. I felt very comfortable with the entire process.