American Drain Cleaning

I would recommend and use them again. Professional and courteous

Paul did an excellent job for us! The service was quick, high quality, and the cost was an excellent value. Do not hire another plummer until you've given him a call! Very professional job!! He involved us in all the aspects of the job and did an excellent job of explaining all the options we had. We have recommended him to all our friends!

Paul was great and on time.Job got done and he made sure toilet was working before he left.He came in under his estimate which is always a great thing.Next time I have plumbing issues he will be the one I call first.

Paul does a great job and is fair priced, we have used him many times and will continue to do so.

He did the job of draining a clogged sink very well. But when he tackled another plumbing job I asked if he could do it, he was unable to resolve it after trying. The leak got worse. Instead of admitting he couldn't do it, he stopped taking my calls or responding to my messages after I had paid him. He never sent me a receipt for the second job as he promised. So I had to find another plumber. Up until that time, he was very nice. He is, simply said, just a drain man at which he is very good at.

Did a great job - quick responce - very professional - would use again

Paul was very repsonsive and communicated very well. We are currently discussing future projects in the future.

Due to a technical failure, his video scope of the sewer did not record as planned. We're buying a home remotely, so this was critical. Report/estimate was hand-written on photocopy. I would've appreciated a higher level of technical proficiency with a recorded DVD, photos, e-mailable estimate/report and e-mail correspondence, but Paul's professionalism was not sub-par for this industry. His prices were more than reasonable, but I would've paid for an official "plumbing inspection". He refunded our money without complaint. Very appreciated.
Comment from American Drain Cleaning
Unfortunately a technical difficulty apparently occurred with the recorded DVD. We unfortunately were not informed of this until two weeks after making the recording and on the last day of the customers inspection period. We offered to make a new recording but were not given enough time to complete. Not sure why a new buyer would wait so long to view an inspection? Customer was billed and did not pay so there was nothing to refund. Feel this might have been a possible ploy to not pay as there were more than one party inspecting as customer was obtaining bids for repairs.

great guy arrived on time and got drain unpluged in a timely manner

I would hire Paul again , will definitely tell every person I know to hire him. He saved us alot of money, The plumber before said thousands of dollars to fix our plumbing problem. Paul is very honest and very nice. He fixed our problem with ease and for a low price.Instead of thousands it was a $100,00. It is hard to find a plumber like Paul. Oh by the way Paul brought his wife his co-worker she is a delight, they made a nightmare into a dream come true. They are my heros. He is one plumber you should hire.