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Customer First Carpet Care & Building Services

866-388-8143*

4101 Brookdale Ave., Oakland, CA 94619
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About Customer First Carpet Care & Building Services Top of Page

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Customer satisfaction always comes first!
Our name reflects our firm commitment to customer satisfaction. Since 1978 we have provided courteous professional janitorial and carpet/upholstery cleaning with exceptional results. We of
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In Business Since
1978
Provides Service To
Oakland, Hayward, San Francisco, Berkeley, San Leandro, Redwood City, San Mateo, Fremont, Pleasanton... See All
Insurance Carried
Type Amount Expiration
General Liability $2,000,000 03-22-2012
Typical Business Hours (Please call to confirm)
Monday - Friday 9:00 am - 6:00 pm
Other Quick Facts
  • Free Estimates
Memberships & Affiliations
  • Certified Firm by the Institute of Inspection Cleaning and Restoration Certification No. 91843, Authorized service provider of the 'host dry extraction carpet cleaning system'. 800-558-9439, Member of the professional cleaners association of Racine Industries, Better Business Bureau Member & Honor Roll recepient since joining in 2005 (no complaints two years running)
Areas of Expertise
  • Carpet, rug and upholstery cleaning
  • Window cleaning
Awards
  • Certified as among
  • Certified by IICRC as carpet cleaning service provider
  • Certified by IICRC as upholstery cleaning service provider
  • Certified by Value Star as quality service provider
Community Involvement
  • We provide free carpet cleaning service to a nonprofit organization in the east bay communtiy of Maxwell Park.
How We Got Started
I chose to work in this industry because Provided a measure of flexibility in managing my life and priorities.I love working in Oakland, east of MacAuthur Blvd. because a beautiful array of plants & well cared for yards/gardens provide a pleasant respite..We started in this industry in 1978.We describe our business as Well established
Things You May Not Know About Me
  • Favorite Local Restaurant: Crepevine, in Oakland on College Ave.
  • Favorite Travel Destination: Portland, Oregon
  • Favorite Sports Team: San Francisco Giants
  • Hometown: San Francisco
  • Do you have a hobby?: Yes. I pursue knowledge about photography and develope my skills weekly.
  • How I Spend My Time Off: Involved in my community

Ratings & Reviews for Customer First Carpet Care & Building Services Top of Page

Ratings 1 - 10 of 57 First | Next | Previous | Last
5.0
11/19/11
Review by Elaine C. in Berkeley, CA
Project: Clean Upholstery and Furniture
Careful, well done. Easy to relate to. Good price.
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4.67
10/22/11
Review by Janis T. in San Lorenzo, CA
Project: Clean Upholstery and Furniture
Customer First did an excellent job. Vernon was respectful and professional. I felt very comfortable with him in my home. My old chair took alot longer to clean than he expected and didn't even charge extra for the time. My old chair looks brand new! He also put up with my 3 cats under his feet. Very satisfied!
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4.67
08/03/11
Review by a customer in Berkeley, CA
Project: Clean Upholstery and Furniture
He was flexible, very hard working and very friendly.
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5.0
06/07/11
Review by Hillary T. in San Francisco, CA
Project: Clean Upholstery and Furniture
A job well done!
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5.0
04/22/11
Review by Charlotte T. in Redwood City, CA
Project: Clean Carpets or Rugs in a Home
Vernon was great. He was prompt in returning my calls and was accommodating on the actual service date. He was on time, well within the budget estimate we agreed on and did an excellent job on site - clean and thorough.
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5.0
02/17/11
Review by Cassandra T. in Castro Valley, CA
Project: Clean Upholstery and Furniture
He was wonderful and spent a lot of time making sure the job was done even though it was a murky nasty day.
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4.5
01/16/11
Review by a customer in Oakland, CA
Project: Clean Carpets or Rugs in a Home
Vernon was very professional, thorough, and friendly.
Comment from Customer First Carpet Care & Building Services
The initial price quoted needed adjustment once pet urine was discovered in the carpet. The process for removal of urine crystals & odor is more costly time & moneywise. This caused customer to give lower rating on budget & value although process was most definitely needed.
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5.0
11/25/10
Review by Delaine R. in Berkeley, CA
Project: Clean Upholstery and Furniture
Excellent in every way. Vernon was prompt, friendly and professional. The price was more than reasonable. And most importantly, our very dirty sofa looked brand new when Vernon was finished with it. I HIGHLY recommend him and his service. Will definitely use again
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5.0
11/01/10
Review by Linda P. in Fremont, CA
Project: Transport Carpets or Rugs Offsite for Cleaning
Vernon did a GREAT job cleaning my area rugs and I will definitely use Customer First again in the future! He even cleaned a particularly soiled area on a bedroom carpet at no extra charge! I highly recommend this company!
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5.0
03/24/10
Review by a customer in Oakland, CA
Project: Clean Carpets or Rugs in a Home
Vernon was prompt and professional.
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Ratings 1 - 10 of 57 First | Next | Previous | Last
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 48
4 Stars 9
3 Stars 0
2 Stars 0
1 Star   0
100% of reviewers
recommend this pro
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