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Custom Plumbing Services, Inc.

866-908-0428*

9511 Brown Lane, Austin, TX 78754
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About Custom Plumbing Services, Inc. Top of Page

Affordable quality plumbing service.
Custom Plumbing Services is your full-service plumber. Every Custom Plumbing Services professional plumber is trained to offer the highest quality service to meet all your plumbing needs.We care about our customers and are committed to customer satisfaction .Our website is customplumbing.net.
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In Business Since
1969
Provides Service To
Austin, Round Rock, Leander, Georgetown, Cedar Park, Pflugerville, Liberty Hill, Spicewood, Taylor, Manor... See All
State Licensing
Trade License # Expiration
Master Plumber M-18756 03-31-2013
Insurance Carried
Type Amount Expiration
General Liability $2,000,000 09-01-2012
Typical Business Hours (Please call to confirm)
Monday - Friday 7:00 am - 5:00 pm
Other Quick Facts
  • Warranty Offered
  • Credit Cards Accepted
  • Free Estimates
  • Trip Charge
Memberships & Affiliations
  • Plumbing-Heating-Cooling-Contractors Association
  • National Association of Remodeling Industry
Areas of Expertise
  • Water Heaters
  • Tankless Water Heaters
  • Fixture or faucet replacement
  • Sewer replacement
Awards
  • Study Group Leader for NARI
  • Study Group Leader at Green Workshop for Austin Homebuilders Association
Community Involvement
  • Supports Redeemer Lutheran School and Concordia High School - Austin
  • Manager is Armadillo Distrct Chaplain for BSA - CAC
  • Participated at Wooten Elementary School Nature Playscape
  • Have donated services to Habitat for Humanity
  • Support Lutheran Social Services of the South
Product Brands Used
American Standard, Delta, GRUNDFOS Pumps Corporation, Grohe, Jacuzzi, Kohler, Moen, Price Pfister, REHAU, Inc.... See All
How We Got Started
I love working in Central Texas because Hill Country .We started in this industry in 1969.We describe our business as Family owned and operated
Things You May Not Know About Me
  • Hometown: Austin,Texas
  • How I Spend My Time Off: Involved in my community

Ratings & Reviews for Custom Plumbing Services, Inc. Top of Page

Ratings 1 - 10 of 32 First | Next | Previous | Last
2.83
03/28/12
Review by Darla V. in Austin, TX
Project: Install, Replace or Repair a Main Sewer Pipe
I was not positive going into this project because the City said that it had to be done. So it is not right to take it out on Custom. They were the second lowest price. It passed the City inspection so they must have done a good job. However, the backfilling was horrible and it will take me a few more weeks to get it to be even passible, However the owner personaly came by and helped me redistribute the fill and it looks much better. He took a personal intrest and that is very important to me.
Comment from Custom Plumbing Services, Inc.
Talked to customer and after a heavy rain she experienced some movement in her topsoil where the trenching had been backfilled.We are going out to reposition the topsoil.
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5.0
03/07/12
Review by a customer in Austin, TX
Project: Repair or Service a Water Heater
I had a tough old electric attic water heater replacement. The guys did a great job and stuck to their very reasonable quote. Will not hesitate to use them in the future.
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4.67
03/05/12
Review by Tera F. in Austin, TX
Project: Repair or Service a Water Heater
Responsive, professional, and got the job done very quickly!
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5.0
02/19/12
Review by a customer in Austin, TX
Project: Install or Replace a Water Heater
good service, high quality
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5.0
08/18/11
Review by Sandra M. in Austin, TX
Project: Repair or Service a Water Heater
Custom Plumbing Services contacted me within less than a minute of submitting my request through Service Magic. The reason for my request was not having hot water in my home. In less than 2 hours of the initial phone call, a service man arrived and in less than half hour of his arrival, my water heater was fixed. The service-man promised that I would have hot water in 45 minutes and he was correct. I was pleased with the service and I was not overcharged.
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2.83
07/11/11
Review by a customer in Austin, TX
Project: Install, Repair or Replace Plumbing or Fixtures
Showed up promptly. Diagnosed issue and fixed the problem, but in the process of fixing a clogged toilet, they discovered another issue. At this point, the office was closed and the person in the field was not particularly adept at explaining what the problem was, or what it would cost. In the end, the work was done in a prompt and professional manner, but it was problematic getting answers to my questions and I believe it was very expensive for the amount of work they actually did and the time they were there.
Comment from Custom Plumbing Services, Inc.
Customer's rent house has some foundation issues that need further investigation.A commode flange is showing signs of shifting of the floor (pier and beam foundation).The customer relayed information to her landlord.
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4.17
06/11/11
Review by Rhonda S. in Round Rock, TX
Project: Install, Repair or Replace Plumbing or Fixtures
Custom Plumbing came to fix one leaking exterior faucet/pipe. Since job ended-up being easier than expected, they also replaced the other exterior faucet for only the cost of the part ($10 more). Nice unexpected above-n-beyond service! Pleased with company and plumber that did the work.
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4.67
06/09/11
Review by Thomas H. in Pflugerville, TX
Project: Install, Repair or Replace Plumbing or Fixtures
replaced freeze damaged outdoor ball valve
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4.0
04/23/11
Review by Rene V. in Pflugerville, TX
Project: Install, Repair or Replace Plumbing or Fixtures
Service men were nice, quick to find leak in front yard, and easy to work with. Reasonably priced outfit and knew what they were doing.
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5.0
02/23/11
Review by Tobie S. in Austin, TX
Project: Install, Repair or Replace Plumbing or Fixtures
He came very promptly and did the work efficiently and did an excellent job.
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Ratings 1 - 10 of 32 First | Next | Previous | Last
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 22
4 Stars 5
3 Stars 3
2 Stars 1
1 Star   1
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