Crown Plumbing & Heating Company

They did the estimate using Google maps and avoided having to set-up an appointment. I was impressed.

Very unorganized, not up to date on Howard County codes, poor work ethic, not prepared with the appropriate equipment, lack of respect by employees toward owner, final presentation was laughable at best. Save yourself some aggrevation and headache.
Comment from Crown Plumbing & Heating Company
Our company policy is 100% satisfaction up to including refunding a clients money which is what we did with this client as we were unable to please him and he's still not satisfied. The job did take longer as I explained it sometimes will with underground work. We can't see what's underground until we start digging. We stuck with it, working well into the evening for a couple of days straight until we finished it & passed the county inspection. We did the exact same job for his neighbor who was delighted as are 99% of all our other clients evidenced by the positive reviews on this site. I'm happy to provide the neighbors name & phone number.

Job was given to Bob McHone of Crown. He was the lowest bidder and did an excellent job for us. His man Shawn had very good attitude and helped me check each and every faucet in the house for good water flow. I have recommended them to my friends and will always use them in the future. Thank you for referring a fine contractor to me.

They did ok but I would recommed them to a friend.

On time, fixed the problem the first time. Maybe a little odd with pricing, but reasonable.

Honest and flexible. The plumber did not try to take advantage on the pricing or add unnecessary items and time. He also, explained the cause of the problem, provided various options, and worked with me to do the job right. Additionally, he worked around my work schedule, thus, I did not have to take a day off work. I recommend highly. Thank you.

great work fair prices

Bob's response was prompt, efficient and friendly, and he got the job done.

I highly recommend this company. My Utility bill was off the charts high and the city government told me I had to find a plumber to come out and check for leaks. Robert came out and did a through investigating on a possible major leak and found nothing and I was able to call back the utility company and let them know I did my due dilligence now it was their turn to do theirs. Thanks Robert and the guys from Crown Plumbing and Heating!

Overall responsive to customer needs. Effective in getting the job done. Hopefully when economy improves his company will expand and and can increase staff for improved productivity to free up schedule.