Complete Chimneys, Inc.

866-389-0107*

302 Ritchie Highway, Severna Park, MD 21146
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About Complete Chimneys, Inc. Top of Page

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Since a service business is all about you, we built the business to benefit you. - Complete Chimneys has written company standards and a system to enforce them. - Our company has a very strict “no high pressure sales” policy. Any chimney contractor caught pressuring a customer would be disciplined. Happy to say, we never have this problem. - We guarantee “no bait and switch” - when we make a price, we live with it. - Our chimney contractors engage in ongoing training programs. - We have a written guarantee. And it's printed on our literature, and at the end of this list. - Our chimney contractors have a 97% on-time arrival record, and 85% within the first 15 minutes of the arrival window. If there's ever a problem, the men have cell phones to call you before you sit around waiting. - We maintain an office staff during business hours five days a week. - All vacuums use HEPA filtration, allowing us to capture dust microscopically small. We don’t make a mess! - 20 years and 30,000 satisfied customers since we started; we believe we have the sort of company you're looking for. Our Guarantee: If there is ever a question or concern, we will work with you until you are satisfied. In the unlikely situation we are unable to make things right, we will gladly refund your money. Please see our web site to learn more about Complete Chimneys, Inc.
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In Business Since
1984
Provides Service To
Baltimore, Bowie, Annapolis, Laurel, Upper Marlboro, Columbia, Glen Burnie, Ellicott City, Hanover, Pasadena... See All
State Licensing
Trade License # Expiration
Home Improvement Contractor 87483 01-28-2014
Insurance Carried
Type Amount Expiration
General Liability $2,000,000 10-22-2012
Memberships & Affiliations
  • Member National Chimney Sweep Guild
Areas of Expertise
  • Factory Certified LeafProof Installer. Certified for Levels 1, 2 and 3 Chimney Inspections.
  • Chimney Sweeping, Lining, and Repairs, including Masonry Work
  • Gutter Cleaning
  • Gutter Guard Installation
  • Air Duct Cleaning
Awards
  • Ventinox Dealer of the Year Award (19 continuous years)
  • Copperfield Golden Top Hat Award (15 continuous years )

Ratings & Reviews for Complete Chimneys, Inc. Top of Page

Ratings 1 - 10 of 152 First | Next | Previous | Last
4.83
11/18/11
Review by Rhonda C. in Ellicott City, MD
Project: Clean and Inspect a Chimney or Fireplace
Great customer service, clean, quiet, quick, courteous service, & highly knowledge able.
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3.5
11/03/11
Review by Mitch S. in Columbia, MD
Project: Clean and Inspect a Chimney or Fireplace
They had to resechdule the cleaning do to an employee who never showed up for work..
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4.33
07/14/11
Review by Hugh W. in Gambrills, MD
Project: Clean and Inspect a Chimney or Fireplace
So far so good. Work to be completed this week.
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5.0
05/02/11
Review by Frank S. in Ellicott City, MD
Project: Repair a Brick or Stone Fireplace (Non-Gas)
DAVID (DOC) JACKSON WAS VERY PROFESSIONAL IN THE WORK THAT WAS DONE AND OFFERED SOUND ADVICE ON THE QUESTIONS I HAD.HIS HELPER WAS ALSO VERY PROFESSIONAL AND COMPLETED HIS TASK IN A VERY CLEAN AND ORDERLY FASHION.THANKS GUYS FOR A JOB WELL DONE.
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4.67
04/07/11
Review by a customer in Edgewater, MD
Project: Clean and Inspect a Chimney or Fireplace
Came when they siad and completed the job. Everyone on staff was a pleasure to work with.
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5.0
02/19/11
Review by Cheryl L. in Catonsville, MD
Project: Repair a Brick or Stone Fireplace (Non-Gas)
Received a reminder phone call the day before service. When Doc arrived, he explained our problem and the solution. Deal and installation completed within 1/2 hour ... a new damper.
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4.67
02/12/11
Review by a customer in Elkridge, MD
Project: Clean and Inspect a Chimney or Fireplace
prompt and efficient. Little mess after clean up. Priced right.
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5.0
08/06/10
Review by a customer in Laurel, MD
Project: Install a Brick or Stone Fireplace (Non-Gas)
We are very happy with the work. They took the time come back out and make an adjustment.
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4.0
08/03/10
Review by a customer in Upper Marlboro, MD
Project: Clean and Inspect a Chimney or Fireplace
They we're very prompt.
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5.0
05/08/10
Review by a customer in Glen Burnie, MD
Project: Clean and Inspect a Chimney or Fireplace
Was on time - did needed inspection offered aditional advise
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Ratings 1 - 10 of 152 First | Next | Previous | Last
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 104
4 Stars 45
3 Stars 3
2 Stars 0
1 Star   0
Request a Quote from Complete Chimneys, Inc.
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