Chris Lancaster

My job was complete in 3 days time, and I am overall happy about the outcome of our project.

Mr. Lancaster was very thorough, helpful, and knowledgable during the installation process of our porcelain tile above our new tub inclosure. He gave us ideas how our design would best be suited for the space and the mosiac border and tile work he did is beautiful. We really like the soap and shampoo inlets he created in the walls. We are very happy with the job he did for us and love the finished product.

after work was completed gaps began to appear in between floor boards as well as floor boards that come up under the base boards. I contacted Chris Lancaster about the problems he stated he would come to my home to look at it and we agreed to the time and date. I took time off work to meet with him and he never showed up. I have called him at least five or eight times and left repeated messages but he has never called me back. We had a contract written up and when he was interviewing for the work he repeatedly maintained that he guaranteed all his work, and now he's completely avoiding me by not showing for the agreed appointment.
Comment from Chris Lancaster
This difficult customer had work done in October of 2008. She contacted me in December of 2009 and we discussed the problem. I let her know my work is guaranteed for a year. I went above and beyond for this customer during the installation of her new floor. She had manufacturer issues and I helped her on my own time with dealing with them and the defective materials. I have since looked at the flooring. I have and always will guarantee all of my labor however, I cannot guarantee the lock system on any company's materials. Please read all other reviews and see how this is not my normal feedback.

am very pleased with his work. He was efficient, very professional, went far above and beyond what I expected. The floor is absolutely beautiful and done in a very timely manner. I am so grateful and will definitely use your services again.

Very professional. Yes i would use him again.

very fair, fast work, honest and very professional job.

Mr Lancaster is the ultimate professional. He always kept me informed during each phase of the job. I ended up having Mr Lancaster install about 425 square feet of porcelain tile in the kitchen, hallway and entry, in addition to the two rooms of laminate. I am totally satisfied!