Castle Cleaning’s philosophy is an old fashioned one: To provide the best cleaning service to our customers delivered with pride and commitment. We provide both residential maid service and commercial janitorial service to Travis and surrounding counties. We believe that in a busy world, you must give your time and energy to earning a daily living. When you come home at the end of your workday, your home IS your castle. We at Castle Cleaning are professionals and want to become your partner in protecting your most important investment—your home.
Please visit our Website at www.castlecleaning.net for a complete list of the services we provide, more about our trained teams of cleaning professionals, and the measures we take to ensure a quality cleaning experience for you.
Castle Cleaning was established in 2001 as an Austin-based, owned, and operated business. We are not a franchise, so the buck stops with us. We pride ourselves on having the most inclusive list of cleaning services offered to our clients. We provide our valued customers with “one-stop shopping” to deliver all your cleaning needs. On the janitorial side, we feature custom-designed janitorial programs and services.
Our excellent customer service is the foundation of our success and our management team is committed to professionalism and integrity. We guarantee to provide the best possible service and the most competitive prices possible.
Our company president believes strongly in having a good working relationship with his staff. To grow your company you must take care of your staff because they are the ones taking care of your customers. “Keeping your staff happy will in turn keep your customers happy” he says. “As long as we continue to go above and beyond our customers' expectations, we will keep our clients satisfied!”
Provides Service To
Austin, Round Rock, Pflugerville, Kyle, Buda
Typical Business Hours (Please call to confirm)
Monday - Friday 8:00 am - 7:00 pm
Other Quick Facts
Credit Cards Accepted
Free Estimates
Bilingual
Memberships & Affiliations
Member of Networking Austin www.networkingaustin.com
Areas of Expertise
Maid services
Post-construction clean up
Commercial janitorial services
Carpet and rug cleaning
Powerwashing
Awards
Awarded ServiceMagic Certification for Superior Workmanship & Service!
How We Got Started
I love working in Austin because The people are very friendly and genuine.We started in this industry in 2001.We describe our business as Well established
Review by a customerin Austin, TX Project: One Time Interior House Cleaning
Conditional recommendation: ask them about the chemicals they use. I'm note certain but I think some finishes in my bathroom were affected, and possibly also on range dials,
Comment from Castle Cleaning
We use brand name cleaning products in the restrooms i.e. Soft Scrub or Scrubbing Bubbles and a neutrally pH balanced multi-purpose cleanser that kills 99.99% of germs.
When cleaning the range top and cleaning the dials, we use dishwashing soap and water to clean and sanitize. Always contact us for additional information when it comes to our cleaning chemicals. We are here to assist.
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4.67
03/23/12
Review by Amy I.in Austin, TX Project: Clean House Interior (Maid Service)
Stuart said that his crew would spoil me and he was right. I like their "top down" cleaning approach. I watched the team of four turn my house from dusty to sparkling. Days later, my house still felt very clean and smelled fresh. The team leader, Edgar, was very easy to work with. He wanted to make sure I was happy. I was concerned about the hardwood floor cleaner they were going to use so I asked him about it. He was informed about the products they use that they are safe for wood floors. After they left, the floors looked better than they have ever looked. I can't wait until they come back!
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2.17
02/20/12
Review by a customerin Kyle, TX Project: Clean House Interior (Maid Service)
There was a mix up on scheduling, so there was a day's delay. I paid extra for my oven to be cleaned but it wasn't totally cleaned, and I had furniture that did not get dusted, and the baseboards weren't cleaned. I called to express my disappointment and they were sent back, but I am still disappointed. I will say that Edgar was the one of the team who worked the hardest, and that whoever cleaned my bathroom did a really good job.
Comment from Castle Cleaning
Sometimes, we do not deliver to the clients expectations. Whatever is not right, we will make it right the same day or within a day. We strive for 100% satisfaction guaranteed with every clean.
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5.0
01/12/12
Review by Nick R.in Kyle, TX Project: One Time Interior House Cleaning
They did a great job on a move out clean on very short notice and was easy on my wallet. I'll never try and clean my home for a move out again after seeing theses masters at work.
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4.33
01/09/12
Review by Natalie W.in Kyle, TX Project: One Time Interior House Cleaning
Good iob! Windows needed to be cleaned. Oven and stove top were fantastic!!!! I'd hire them again. :-)
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4.67
12/28/11
Review by a customerin Austin, TX Project: One Time Interior House Cleaning
The rent house was really dirty and they did a good job considering the amount of filth. I just had to pay a little more attention to the base boards and high windows above the doors.
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4.5
10/13/11
Review by Shanna C.in Austin, TX Project: Clean House Interior (Maid Service)
Quick & Friendly reply to all requests. Great service. We will use again.
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4.0
09/15/11
Review by Tony S.in Austin, TX Project: Clean House Interior (Maid Service)
Castle Cleaning has been out one time and the initial cleaning was good. They were on time and professional.
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5.0
07/01/11
Review by Randal B.in Kyle, TX Project: One Time Interior House Cleaning
They did a great job and were very friendly.
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1.17
05/23/11
Review by Janis E.in Austin, TX Project: One Time Interior House Cleaning
After they finished, I had to reclean the kitchen floor to clean the black scuff marks they left. The coffee table had water spots on it, I used a wood cleaner and the table was filthy. I was told the window sills would be cleaned, they were not, so I had to clean them. Quite a few of my household items were not put back in place. Overall I spent more than an hour cleaning up after them. They had 10 more minutes left, and for the money I spent, I did not expect to have to go back and reclean my home. I would not recommend this service!!
Comment from Castle Cleaning
We strive for 100% satisfaction guaranteed. We do walk throughs after every cleaning asking the client if everything is to their liking. Nothing was mentioned to the supervisor nor did our office receive a phone call from this client. Bottom line, if you are not happy with the cleaning, please contact us immediately and we are more than happy to work together on a solution for any issue(s), thanks.