Buccelli & Sons Plumbing Service

They did a great job and within the timeframe expected. I also liked the idea of getting a paperless invoice. This was a first for me for someone doing work at my house.

Rich, answers your questions, and responds, if there is a follow up problem.

Timely and courteous; explained everything clearly and suggested proper remedies. Would definitely work with again.

I was told that there was a specific probable problem over the phone. When the contractor arrived, the quoted issue was not addressed until after a series of other work was done. In my feeling, if a customer is told there is a probable issue, that should be the starting place, especially since the quoted issue ended up being the problem in the end. I feel that unnecessary work was done and charged by this contractor.
Comment from Buccelli & Sons Plumbing Service
I diagnosed that the pump was not funtuctioning properly , spoke too customer and told him that it could be combo of two problems . Replaced pump and was getting water but it had fluctuating pressures which was a blown bladder in tank at that time I informed homeowner that the bladder was bad and it would work but not properly so he said too replace tank and pressure switch kit . Customer was very happy when I left but now is upset. Sorry he feels this way but pump itself was over 10 years old

We had a leaking pipe fitting in the basement, He came on time & fixed our leaking pipe quickly. I would call him again

Rick was prompt and completed all the work in a professional manner.

When talking over the phone he estimated $40-$50 to come and plow. I asked if he would be willing to do it for $30 since it was a small driveway. He agreed to this even without seeing the driveway or how much snow there was. Showed up on time, cleared the driveway with care. Needless to say, will be hiring again should the need arise.

Very fast response

Great, and very quick service. Rich was honest about what needed to be repaired. I would definitely recommend Buccelli and Sons and plan to call in the future myself.

They were prompt and informative.