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Basement Unlimited, Inc.

410-878-4760*

1430 Galena Road, Baltimore, MD 21221
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About Basement Unlimited, Inc. Top of Page

Basement Unlimited is the best choice when looking for contractor to waterproof, remove mold, and structural inspections. Basement Unlimited values its customers by extending a lifetime guarantee, transferable warranties, engineering, mold removal, and work done by the actual contractor (no sub-contractors). With over 15 years experience, Cliff Cartwright opened up Basement Unlimited in 2003 with the intention of providing the homeowner with great customer service and incredible credible work. Basement Unlimited has built an amazing reputation in the Northern Virginia area as well as the Maryland area. Their reputation has given them the opportunity to waterproof former president Gerald Fords home, the British Embassy in D.C., and the Maryland Concert Hall. The proof is there! Basement Unlimited Inc. is the right choice, the only choice for your residential project!
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In Business Since
2003
Provides Service To
Baltimore, Silver Spring, Bethesda, Fairfax, Springfield, Rockville, Gaithersburg, Mc Lean, Alexandria... See All
State Licensing
Trade License # Expiration
Home Improvement Contractor 123933 03-16-2012
Class B Contractor= Single Contracts for $7,500.00 & less than $120,000.00 2705108613 09-30-2012
Insurance Carried
Type Amount Expiration
General Liability $2,000,000 03-03-2012
Typical Business Hours (Please call to confirm)
Monday - Friday 7:00 am - 12:00 am
Saturday - Sunday 7:00 am - 12:00 am
Other Quick Facts
  • Warranty Offered
  • Credit Cards Accepted
  • Free Estimates
Memberships & Affiliations
  • NA
Areas of Expertise
  • Waterproofing
  • Toxicity and Mold Removal
  • Structural Repairs
  • Egress Windows
Awards
  • NA
Community Involvement
  • own is an active free mason and does work for charity purposes

Ratings & Reviews for Basement Unlimited, Inc. Top of Page

Ratings 1 - 7 of 7
5.0
11/05/11
Review by Tim G. in Parkville, MD
Project: Waterproof a Basement or Foundation
They provided realistic solutions to my water problems. Their work showed the pride they take in it. When there was a problem they sent someone out the same day (Sunday) to correct it.
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3.17
10/11/10
Review by Melvin N. in Port Republic, MD
Project: Install Egress Windows
Alignment of the window was a problem as well as the window well install with it. Company could have paid more attention to the details that this install involved.
Comment from Basement Unlimited, Inc.
The customer changed the scope of the work on a daily basis he made us change the location not once but twice. The area where he wanted the window was extremely difficut. We ordered a different window at no-charge and ate the labor and material cost. I wish the customer would have known where he wanted the window to begin with.....owner.
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3.5
07/26/10
Review by Charles P. in Salisbury, MD
Project: Waterproof Inspection / Certification Service
There was a blizzard coming in, so they rushed the last day in an effort to get home before they got snowed out of their city, but overall, the work was done as contracted. They left a few tools, but they came back to make one small adjustment to the job and picked them up at that time. They were quick, affordable, and efficient, and (so far) we are still dry.
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2.17
06/27/10
Review by Patrice S. in Hyattsville, MD
Project: Waterproof a Basement or Foundation
We were told that a we would recieve a certificate for a dry basement from the office after the work was complete by George. After a few calls to the office the receptionist stated the certificate was going to be mailed out--after a few more calls it was explained that the paperwork we signed to do the work was our certificate, it was not explained to us by George/ who gave us the estimate and did the work. The same moisture as before came back--we called several times and did not get a response until we spoke with the Owner Cliff--Someone came SEVEN DAYS LATER to ASSESS the problem!
Comment from Basement Unlimited, Inc.
Per our contract the lifetime guarantee is on the front in a bold box. Any other guarantees are handwritten on the contract that they sign. As for the moisture problem, the office wasn't notified until she spoke with Cliff and then we resolved it, when the two schedules meet (ours & customers). I always tell the customer, do not call the foreman or salesman with any issues, always call the office to get resolved. That is the only way we are aware of the issue and then can handle it.
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5.0
01/27/10
Review by a customer in Baltimore, MD
Project: Waterproof a Basement or Foundation
Good rates, fast response and quick to perform work.
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5.0
10/27/09
Review by Cindy F. in Severn, MD
Project: Waterproof a Basement or Foundation
Called me back quickly, showed up on time, explained work to me very clearly.
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4.33
10/20/08
Review by Jignesh S. in Vienna, VA
Project: Waterproof a Basement or Foundation
We were quite satisfied with work this company did installing a drainage system and sump pump. However, we are giving them a lower rating because they promised us a FHA VA certified dry basement but did not provide any documentation that indicates this. I recently called another waterproofing company that also promises FHA VA certified work. The other company indicated that they put the certification information on their warranty document.
Comment from Basement Unlimited, Inc.
I would like to thank you for the high rating. The contract is the lifetime warranty and it is stated on the contract. But I will forward an additional document. The system that we install is a government cerified system recognized by FHA/VA and HUDD and that is clearly stated on the front of the contract.
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Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 3
4 Stars 2
3 Stars 1
2 Stars 1
1 Star   0
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