Apex Heating & Air Conditioning, Inc.

They did what they said and did it very well asfar as I can tell. The equipment is pricey but it is some of the best. The installers worked late into the evening but wouldn't quit untill the install was complete and checked out.

Excellent communication. Honest work for a fair price. I would definitely recommend them to my friends and family!!!

Great job

They screwed up the financing, which they did fix. They also tracked mud throughout the house! Who doesn't put the booties on or, at least put down something to protect the floor (which they did 2 hours AFTER tracking through the house). They have cleaned the carpets on the stairs, basement floor and, outside on the patio. But, the hardwood floors are still trashed two weeks later. The salesman keeps promising to get it cleaned and, the receptionist tells me it's MY responsibility to clean my own house. Starting to feel I'm getting the run around. I see a call to the BBB coming up.
Comment from Apex Heating & Air Conditioning, Inc.
Install 2/1/11 and followup issues done by 2/15/11. Excessive mud due to drilling with water for geothermal and previous excessive snowstorms. Pictures by Apex 2/04/11 confirmed issues. Appts set for prof carpet cleaning; prof hardwood floor cleaning; and pressure washing driveway. All appts. set with cust schedule and approval. Apex pd for all services. Apex does use booties and tarps; but this job required heavier units carried downstairs thus entailing safety hazard and cust was informed of mud. Cust to retract all statements after jobs completed. Apex takes pride in meeting cust expectations & keeping high standards of workmanship!

The furnace actually started working immediately after he got there. He checked it out thoroughly and gave us some advice but didn't charge the service call since it spontaneously started working again. We may need a new furnace in the future and will be going to Apex for our purchase because of the way he treated us.

From the salesman to the installers I felt like they did a great job. They were fast, clean, informative and helpful. I would recommend them to my friends and family. They made the process very easy.

Timely and fair

They responded very quickly and was very professional. Well run company and installed the basement AC system in less than two weeks which met my timeframe. I own a company so I always rate my expieriences as how I would expect my company to take care of customers and they met all of my expectations.

Finished job quickly and neatlt. Broka loose water pipe but fixed it within a couple of hours. The well driller adde his cost on a second time but the problem was resolved within a day. Bachhoe man left me a little more shovel work than I thought he woul. Installer explained operation well and sizing of unit was accurate. Unit is quieter than expected.

On time, great service, and dd excellent work!