911 Restoration, Inc.

866-389-2969*

1115 SE Nehalem St, Portland, OR 97202
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Select Service to Start Or, call us at (866) 389-2969*



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About 911 Restoration, Inc. Top of Page

''
Actions speak stronger then words and I would like to prove that to you
We are a full service water damage, mold and fire restoration company. No job is too big or to small. We believe in 100% customer satisfaction and realize that we are successful because the customer comes first. Registered contractor in OR.
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In Business Since
2005
Provides Service To
Portland, Vancouver, Salem, Beaverton, Hillsboro, Lake Oswego, Gresham, Boring, Banks, Donald, Aurora... See All
State Licensing
Trade License # Expiration
RGC - Residential General Contractor 179209 11-25-2013
General Contractor 602823980 05-07-2012
Other Quick Facts
  • Credit Cards Accepted
  • Free Estimates
  • Bilingual
Memberships & Affiliations
  • Iicrc , Micro, TES
Green Certifications
  • Builditgreen.org - Certified Green Building Professional
Areas of Expertise
  • Mold
  • Water Damage
  • Fire Damage
  • Sewage Removal
Awards
  • All of our employees have received 90% or higher scores with the IICRC
  • Our lead inspectors are MICRO Certified
Community Involvement
  • Our company has performed over 100 hours of volunteer work for flood victims
  • We donated over 8,000 in materials and labor to the American Cancer Society
Product Brands Used
American Standard, Cuisinart, Delta - Cosella-Dörken Products, Inc., Elkay, Jacuzzi, Kohler, Anderson Hardwood Floors... See All
How We Got Started
I love working in Portland Metropolitan Area because The area speaks for itself.We started in this industry in 2004.We describe our business as Rooted in the community
Things You May Not Know About Me
  • Favorite Local Restaurant: Elmers
  • Favorite Travel Destination: Hawaii
  • Favorite Sports Team: Blazers
  • Hometown: Portland
  • Why should you hire me?: Because I can put myself in the customer's shoes
  • How I Spend My Time Off: At home with the family / kids

Ratings & Reviews for 911 Restoration, Inc. Top of Page

Ratings 1 - 10 of 18 First | Next | Previous | Last
4.33
01/20/12
Review by a customer in Portland, OR
Project: Remove Unwanted Water
Mark has been great. He's kept me informed and worked with us to keep costs as readonable as possible. He's gone back daily to check on things, too. I'd highly recommend him based on service do far.
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4.33
08/04/11
Review by Betty N. in Portland, OR
Project: Eliminate Toxic Materials or Mold
We had 3 companies give estimates and explain how they would remove and treat the mold in the attic. We chose 911 Restoration because their representative seemed to have the best plan and the best guarantee on their work.
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1.83
10/14/10
Review by Shelley F. in Portland, OR
Project: Repair Damage from Dry-rot, Water or Pests
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5.0
09/18/10
Review by Aaron K. in Beaverton, OR
Project: Test for Toxic Materials & Mold
I called for an appt and they were able to get me in same day! Affordable pricing, meticulous work, and to top it all off Mark was really friendly and eager to help me understand what was going on as well. I have already told several of my friends about 911 Restoration and will continue to do so.
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3.5
05/09/10
Review by a customer in Woodburn, OR
Project: Eliminate Toxic Materials or Mold
The work was done quickly and was the best price.
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5.0
04/28/10
Review by Brad C. in Pawtucket, RI
Project: Test for Toxic Materials & Mold
Very professional, affordable, quality work, would recommend to anyone (in fact I already have!)
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5.0
01/08/10
Review by a customer in Vernonia, OR
Project: Eliminate Toxic Materials or Mold
911 Restoration submitted a competitive bid for work in a timely manner, had good communication with us and provided excellent service. I would surely recommend them to anyone with mold issues and if the need arises again, I will definitely use them.
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5.0
10/29/09
Review by Corey R. in Oregon City, OR
Project: Eliminate Toxic Materials or Mold
They were on time, were able to do it on the time line they stated, and were very good as explaining the process and what was needed.
Comment from 911 Restoration, Inc.
Thank you so much for your feedback Corey. It was a pleasure to work with you.
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2.67
10/05/09
Review by Judy S. in Saint Helens, OR
Project: Eliminate Toxic Materials or Mold
The estimator was congenial enough but for what they did, it was way expensive. I was in a hurry and only got 1 estimate. I am sorry I didn't get more. The serviceman was here for less than 2 hours, the mold was pretty confined, he did a good job in treating it, and I would have gladly paid $350, but $700?? I still cleaned the rug and contents. He cut away the carpet in the closet to treat the floor. Be sure you get a checklist of things they're going to do before agreeing. I understood a maximum of $800 worse cast senario. It definitely wasn't worse case.
Comment from 911 Restoration, Inc.
Due to the high cost of insurance for this kind of work along with other overhead costs when ever there is work done in an area the company is automatically into it expense wise upwards of $400 dollars. With so many lawsuits and confusion in the area of mold it creates really high overhead. I do understand though that it is not fun to pay that kind of money for such things and don't like charging it either. Thank you for your feedback. I really appreciate it.
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4.67
09/12/09
Review by a customer in Welches, OR
Project: Eliminate Toxic Materials or Mold
Prompt, professional, expensive. Could have done the job myself for a fraction of the cost but didn't have the time to spend drying the wet area and needed a professional to certify the mold had been erradicated.
Comment from 911 Restoration, Inc.
Thank you for your feedback!
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Ratings 1 - 10 of 18 First | Next | Previous | Last
Ratings by Criteria
Quality
Customer Service
Value For Money
Rating Distribution
5 Stars 10
4 Stars 4
3 Stars 2
2 Stars 2
1 Star   0
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