Excellent Carpet Cleaning Service

Customer Rating:  4.67
City: Silver Spring, MD
Project: Clean Carpets or Rugs in a Home

"No comment."

Customer Rating:  2.33
City: Montgomery Village, MD
Project: Clean Carpets or Rugs in a Home

"He did a pretty good job of cleaning the carpet that had red stains on it, but it took another carpet company to remove the red stains, All it took was some extra time with an iron, a cloth and some solution. Wish he had taken the time to do the job right."

Comments from Excellent Carpet Cleaning Service
This particular client was given the different cleaning options to achieve the best results but opted to chose the least expensive package being advised the carpets would require more intensive steps to be restored.. The carpets were in horrible shape pretty much ready to be replaced. We were able to clean them very effectively and didn't mind doing more stain removal on these areas if compensated for the work. He wanted everything at one price but didn't want to pay for the extra labor of hands and knees stain removal. We always educate our clients on the best option. Sometimes they opt to go another direction from our recommendations.

Customer Rating:  2.5
City: Bowie, MD
Project: Remove Unwanted Water

"Excellent Carpet Cleaning Service was effective in removing the water from my carpet, but they damaged my walls while removing the floor boards and did not fix them. They also removed doors from the hinges and lost the hinges so the doors are still not replaced back on the wall. They left me responsoble for fixing my walls and the door hingles. Also the company they recommended for fixing my walls, charged me for purchasing drywall but did not use the drywall or fix the doors. They only painted the walls and messed up the back door entry claiming to prevent water from coming into the basement door. It did not work - just created a mess. "

Comments from Excellent Carpet Cleaning Service
We initially came out on the emergency response and as stated effectively removed water from carpet and also cleaned carpet. I was in constant communication with the client and was totally unaware that the drywall and painting contractor wasn't doing a good job. Unfortunately we did our part but the other contractor didn't live up to his end of the deal. Sometimes you try to help by providing a number or card of someone that you met on another. I would still advise the client to do there homework on everybody because now were getting a bad review for work we didn't even provide.

Customer Rating:  5.0
City: Potomac, MD
Project: Clean Carpets or Rugs in a Home

"Excellent Carpet Cleaning did an excellent job on cleaning our carpet. They were on time, very knowledgeable about the industry, and very professional. I didn't think my stairs had hope until they worked their magic...they look wonderful!!--and so does everything else. Will definitely be calling them back in the future."

Customer Rating:  5.0
City: Columbia, MD
Project: Clean Carpets or Rugs in a Home

"Comment: First time getting carpet cleaned. Very professional, nice and friendly .They were able to schedule me in within 48 hours of me calling. He did an EXCELLENT job on my carpet. Removed all the pet stains. I would definetly use them again. I highly recommended them to my mom. I will be trying their other services very soon. "

Customer Rating:  4.5
City: Silver Spring, MD
Project: Clean Carpets or Rugs in a Home

"professional, affordable, prompt."

Customer Rating:  4.33
City: Silver Spring, MD
Project: Transport Carpets or Rugs Offsite for Cleaning

"The gentleman who came to do our rugs was very courteous and professional. The price he has was in error, but he honored the price we were quoted. We just discovered that one of the stains on the oriental rug was not cleaned, which had to be done at the factory. I'm not sure what recourse we have, since the service was done last Nov."

Customer Rating:  4.83
City: Washington, DC
Project: Clean Carpets or Rugs in a Home

"Rashaud quickly provided a quote over the phone based on the room dimensions and details I provided. He arrived on time to clean my carpets and his equipment was ready to use. Rashaud placed protectors at the corners of the walls to guard the paint finish. He left shoe booties for me to use when walking on my damp carpets. Carpets were well cleaned and dried within a few hours. I would recommend Rashaud's cleaning company. "

Customer Rating:  5.0
City: Alexandria, VA
Project: Clean Upholstery and Furniture

"Very professional results"

Customer Rating:  4.5
City: Silver Spring, MD
Project: Clean Carpets or Rugs in a Home

"fast, knowledble, we left and came back and our carpets looked as good as the day we moved in. I would recommened this service. "

Customer Rating:  5.0
City: Bethesda, MD
Project: Clean Carpets or Rugs in a Home

"Great price and great service. Very professional, they showed up on time and did a wonderful job. I would highly recommend Excellent Carpet Cleaning Service to my friends and family and I will use them again in the future."

Customer Rating:  5.0
City: Silver Spring, MD
Project: Clean Carpets or Rugs in a Home

"They did a wonderful job. Fast and very thorough. I will definitely have them clean my carpets again!"

Customer Rating:  5.0
City: Washington, DC
Project: Clean Upholstery and Furniture

"very good work and willing to go the extra mile"

Customer Rating:  4.33
City: Columbia, MD
Project: Clean Carpets or Rugs in a Home

"Great conversation to set up services, time and price. Flexible scheduling on short notice. Friendly and professional."

Customer Rating:  5.0
City: Derwood, MD
Project: Clean Carpets or Rugs in a Home

"Excellent was excellent from start to finish! They were prompt and efficient and the results were tops. I highly recommend them. I look forward to recommending them to others."

Customer Rating:  5.0
City: Columbia, MD
Project: Clean Upholstery and Furniture

"They did an exellent job! The price was excellent and I would highly reccommend them. Very professional, detailed and easy to work with. They did carpet and upholstry. Thanks"

Customer Rating:  5.0
City: Arlington, VA
Project: Clean Carpets or Rugs in a Home

"Excellent Carpet Cleaning Service did a great job on my 875 foot condo. I called last minute, they were able to work our unit into their schedule, and even showed up before their official working hours began. They were out of here in 2 hours, provided extra shoe covers for the other workmen coming to the property that day, and charged what they had quoted. I'd call them again."

Customer Rating:  4.5
City: Chevy Chase, MD
Project: Clean Carpets or Rugs in a Home

"Work was done very professionally"

Customer Rating:  5.0
City: Savage, MD
Project: Clean Upholstery and Furniture

"They were quick to respond and easy to work with when cleaning upholstery on our furniture. "

Customer Rating:  4.83
City: Bowie, MD
Project: Clean Upholstery and Furniture

"My interaction with Excellent Carpet Cleaning Service was extremely courteous and professional. The service I utilized was the upholstery cleaning and I was more then satisfied. I was amazed that they were actually able to remove paint that was embedded in one of my chairs. I plan to have the company come back in a few months to have my carpet cleaned as part of my spring cleaning. I look forward to a very long relationship."